If you have a serious illness

This is a guide for people in NSW who have been diagnosed with a serious illness. It can help you access support services, know your rights and responsibilities at work, and get help with costs.


First steps

Seeing a doctor

  • For information about your health, talk to your doctor or other health professional
  • See information about managing chronic illness at the Department of Human Services

If you need support now 

Call Lifeline on 13 11 14. They’re open 24 hours a day, 7 days a week. You can also access Lifeline services online


Taking time off work

Leave and notice

Flexible working arrangements

Your rights 


Getting help with costs

Living costs

Check if you can get: 

Read about: 

If you're a veteran

You may be eligible for an Income Support Payment from the Department of Veteran Affairs. 

Healthcare and medicine costs

Equipment and aids

    Managing your money 



    Living with a serious illness

    Managing your symptoms

    Preparing your home

    Getting around 

    If you have been diagnosed with cancer

    You can find useful information at the Cancer Institute NSW.

    If your illness is life limiting 

    Find out what to do if you've been diagnosed with a life limiting illness


    Getting support

    Help at home

    Mental and emotional support

    Support for carers

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