Unauthorised third-party websites
Be cautious of third-party websites offering to process birth, death, marriage or relationship certificate applications to the Registry on behalf of customers.
These services are not affiliated with the NSW Registry of Births, Deaths & Marriages and may charge additional fees. Please ensure any person making an application on your behalf completes the letter of authority (PDF 262.1KB).
Always use the official NSW Government website for applications.
If you have already provided information to a suspicious website, you can contact ID Support NSW Monday to Friday between 9am and 5pm (Sydney time) for advice and assistance.
Online certificate ordering and online registrations systems unavailable
Due to scheduled maintenance, our online certificate ordering, birth registration system and family history services will be unavailable from 8:00am to 5:00pm Sunday 22 March 2026. We apologise for any inconvenience.