What we do
We are improving the quality of construction of residential apartment buildings and restoring trust in the industry through the Construct NSW strategy. Read more about Construct NSW.
We work closely with Fair Trading and the Department of Customer Service to implement these reforms under the leadership of David Chandler OAM, the NSW Building Commissioner.
Our reforms aim to:
- Protect homebuyers from defective building work
- Support and upskill industry
- Transform the regulator's approach
Resolve building defects
All complaints about building defects should be lodged through the NSW Fair Trading building complaint form.
Find out more about how Fair Trading handles residential building complaints or make a complaint.
Make a complaint
Contact the Building Commissioner
Contact the Building Commissioner through the NSW Fair Trading general inquiry form.
The Building Commissioner cannot respond directly to complaints about building defects.
David Chandler OAM
NSW Building Commissioner
David Chandler OAM was appointed NSW Building Commissioner in 2019 after an impressive forty-year career in the Australian construction industry.
Highlights of David’s career include the management of some of Australia’s most iconic building projects: Sydney’s Quay Apartments, Canberra’s New Parliament House, and Melbourne’s South Bank. As an Adjunct Professor in the School of Computing, Engineering and Mathematics at Western Sydney University, David founded the Centre for Smart Modern Construction. He was the Deputy Chair of the BER Implementation review and is a regular industry commentator and presenter. David was awarded an Order of Australia Medal in 1989 for his services to the construction industry.