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Businesses, organisations and events that must use electronic check-in

It is mandatory for certain types of businesses to use electronic check-in methods to collect patron details.

Changes to customer record keeping for hospitality venues and hairdressers

As of 1 January 2021, hospitality venues and hairdressers must use the NSW Government QR code system.

Learn more about COVID Safe Check-in with the Service NSW app.

Clubs: for more information on specific requirements under the Registered Clubs Act 1976 during COVID-19, see Liquor & Gaming NSW Statement of Regulatory Intent.

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Businesses and organisations

  • Amusement centres
  • Aquariums
  • Business premises that are used for auction houses, other than clearing houses
  • Business premises that are used for nail salons, beauty salons, hairdressing salons, waxing salons, tanning salons, spas, tattoo parlours and massage parlours
  • Crematoria
  • Drive-in cinemas
  • Entertainment facilities
  • Hospitality venues:
    • Casinos (all persons entering the premises)
    • Food and drink premises (all persons consuming food or drink on the premises, plus staff and contractors)
    • Micro-breweries, small distilleries holding a drink on-premises authorisation under the Liquor Act 2007 or cellar door premises (all persons consuming food or drink on the premises, plus staff and contractors)
    • Pubs, small bars and registered clubs (all persons entering the premises, but not if they are entering the premises solely for the purpose of collecting food or drink to consume off the premises)
  • Function centres
  • Funeral homes
  • Information and education facilities (other than libraries)
  • Party buses
  • Properties operated by the National Trust or the Historic Houses Trust
  • Public swimming pools
  • Recreation facilities (indoor)
  • Recreation facilities (major)
  • Sex on premises venues
  • Sex services premises
  • Strip clubs
  • Vessels used for hosting functions or for commercial tours
  • Zoological parks and reptile parks


  • Controlled outdoor events
  • Corporate events
  • Funerals and memorial services and gathering after funerals and memorial services
  • Wedding services and gatherings after wedding services

Electronic recording of entry is not mandatory for persons entering premises to attend a significant event at a place of public worship (such as a wedding or funeral) or entering premises for a religious service.


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