COVID-19 information about how to protect your health

This is an Easy Read fact sheet about how to protect your health and stay safe around COVID-19.


The NSW Government wrote this guide. 
When you see the word ‘we’, it means the 
NSW Government.

Easy Read_graphic

We wrote this guide in an easy to read way. 
We use pictures to explain some ideas. 


We have written some words in bold
This means the letters are thicker and darker.
We explain what these words mean.


You can ask for help to read this guide. 
A friend, family member or support person 
may be able to help you. 

Face masks

man wearing hospital mask

Wearing a face mask is a good way to 
protect yourself from COVID-19.

man standing at hospital reception

You may be asked to wear a face mask when you:

  • go to hospital

  • see a doctor

people gathered at aged care home

  • go to an aged care home – a place where older people live.

Commuters wearing a face mask on a NSW train

It’s a good idea to wear a face mask when you’re in a public indoor space, or somewhere that’s crowded.


two hands holding the ear straps of a medical mask

You should carry a face mask with you just in 
case you need to wear it.

Washing your hands

Hands being washed under a tap

You should wash your hands:

  • with soap and water
  • for at least 20 seconds.


If you can't wash your hands, you can use 
hand sanitiser.

hand sanitiser bottle in woman's handbag

You should bring hand sanitiser with you 
when you leave your home. 

Person eating from container

Always wash your hands:


  • before you eat

Person coming in the door

  • when you come home.

Safety at home

picture illustrating if you feel unsafe at home

There are services you can contact if you: 


  • don’t feel safe at home

illustration of a clenched fist

  • experience family and domestic violence.

two women laughing seated on bench

Family and domestic violence is when you 
are hurt by someone close to you, such as:


  • your boyfriend, girlfriend or partner

woman in wheelchair being hugged by man

  • your husband, wife or spouse

family portrait

  • a member of your family

man hugging himself and being comforted by a female

  • someone who takes care of you.

picture of mobile telephone and call symbol

You can call our Domestic Violence Helpline.

1800 65 64 63

call centre operators assisting callers

You can call the Service NSW 
COVID-19 Helpline.

13 77 88


For more advice on how to stay safe and prevent the spread of respiratory viruses including COVID-19, visit

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