Customer Service media releases
Browse media releases from the Department of Customer Service.
New safety laws for food delivery riders start today
31 Jan 2023
SafeWork NSW are reminding food delivery riders to adhere to the new safety laws that begin today, otherwise it could prove costly.
Crackdown on illegal fireworks on Australia Day
30 Jan 2023
The NSW Government is warning residents to avoid turning their Australia Day into a fizzer by ensuring they do not buy or set off fireworks.
Company found guilty of safety failures
22 Jan 2023
A Sydney company has been convicted and fined $618,750 after two subcontracted workers without training or safety gear fell when instructed to work at height on a demolition site.
Logistics company fined $450,000 following worker death
19 Jan 2023
Autocare Services Pty Ltd has been fined in the District Court of New South Wales after a truck driver employed by the company was fatally injured when the deck of a trailer crushed him as he was carrying out maintenance work.
Food delivery riders’ safety the focus in compliance operation
18 Jan 2023
Inspectors from SafeWork NSW and NSW Police will visit parts of Sydney this week to ensure food delivery riders and platforms are complying with new safety laws.
NSW Registry celebrates love five years on from marriage equality
18 Jan 2023
More than 1250 same-sex couples have chosen to tie the knot at the NSW Registry of Births, Deaths and Marriages since Australia achieved marriage equality in 2017.
The Year of the Rabbit hops into the Lunar New Year with a commemorative birth certificate
17 Jan 2023
Celebrations to ring in the Year of the Rabbit have kicked off with the release of a special Chinese Zodiac commemorative birth certificate by NSW Registry of Births, Deaths and Marriages.
NSW to improve fire safety in buildings
22 Dec 2022
The NSW Government is introducing reforms to the State’s fire safety regulations to improve compliance with fire safety measures and reduce the number of fire safety defects in buildings.
New safety laws food delivery riders need to know
21 Dec 2022
SafeWork NSW Inspectors are conducting compliance operations to ensure Food Delivery Riders won’t be out of pocket when the new safety laws begin on 1 January 2023.
Workplaces urged to make safety a priority these holidays
21 Dec 2022
With Christmas less than a week away, SafeWork NSW is urging all businesses and workers across the State to make safety their top priority.
Farm visitors urged to keep safe this holiday period
16 Dec 2022
Holiday-goers visiting rural properties across the Christmas and New Year period are being reminded to follow the safety rules of property owners and keep in mind most farms are also workplaces.
Get ready for holidays online with Service NSW
16 Dec 2022
In the lead up to the holiday season, the Department of Customer Service is reminding busy customers it is now easier than ever to transact online, save time and get holiday-ready through Service NSW.