Customer Service media releases
Browse media releases from the Department of Customer Service.
Trade breakfast to serve up safety tips ahead of blitz
09 Apr 2024
WorkSafe Victoria and SafeWork NSW are teaming up to help the construction industry in Albury and Wodonga reduce workplace hazards as part of the Cross Border program.
Residential care provider fined $300,000 in relation to risk of workplace sexual violence
08 Apr 2024
On 11 March 2024, the District Court of NSW convicted and fined a residential care provider $300,000 for breaching its work, health and safety obligations and as a result of exposing workers to a risk of violence, including inappropriate sexual behaviour, in the workplace.
SafeWork inspectors ensuring safety is number one priority at the Easter Show
21 Mar 2024
SafeWork NSW Inspectors and Engineers are inspecting and monitoring the Sydney Royal Easter Show to ensure the safety of workers and the almost 900,000 people set to attend the Show in the coming weeks.
Artificial Intelligence at the centre of World Consumer Rights Day
15 Mar 2024
NSW Fair Trading is urging consumers across the State to better protect themselves in the fast evolving digital world this World Consumer Rights Day.
Active and Creative Kids providers sign up to help NSW families with cost of living support
16 Jan 2024
Eligible businesses and organisations have already begun applying to be official providers of the new Active and Creative Kids voucher program, with more being urged to register ahead of the vouchers becoming available to consumers in February.
Consumer Affairs Ministers committed to protecting consumers
27 Nov 2023
Commonwealth, State and Territory Consumer Affairs Ministers met on Friday 24 November 2023 with a renewed commitment to collaboration across borders and to strengthen consumer protections.
Avoid scams while spoiling mum this Mother's Day
11 May 2023
NSW Fair Trading is calling on shoppers to be diligent when buying Mother’s Day gifts this year, particularly when buying online.
NSW supporting First Nations entrepreneurs to start and grow their small business
01 Dec 2022
Almost 1,000 First Nations people and small business owners in NSW have been provided with free business coaching and advice through the Service NSW Business Connect program and the Aboriginal Business Advisory Initiative (ABAI).
NSW Government celebrating diversity and connection during Small Business Month
03 Nov 2022
During Small Business Month the NSW Government is celebrating the diversity of NSW businesses and highlighting the support available.
Final reminder to use your Stay NSW and Parents NSW vouchers
06 Oct 2022
Households are being urged to use any remaining Stay NSW and Parents NSW vouchers, with the 9 October deadline only days away.
Consumers urged to avoid ticket resellers
19 Sep 2022
NSW Fair Trading Commissioner Natasha Mann is calling on consumers to avoid dealing with ticket reselling platforms advertising tickets to popular events, often at exorbitant prices in violation of State laws.
Calls for entertainment industry to review act
01 Sep 2022
The NSW Government is calling for the entertainment industry to review the Entertainment Industry Act 2013 and ensure it is still fit for purpose and achieving its intended objectives.