Customer Service media releases
Browse media releases from the Department of Customer Service.
NSW Registry celebrates love five years on from marriage equality
18 Jan 2023
More than 1250 same-sex couples have chosen to tie the knot at the NSW Registry of Births, Deaths and Marriages since Australia achieved marriage equality in 2017.
Get ready for holidays online with Service NSW
16 Dec 2022
In the lead up to the holiday season, the Department of Customer Service is reminding busy customers it is now easier than ever to transact online, save time and get holiday-ready through Service NSW.
Faster, easier more customer-centric government
07 Dec 2022
Customers across NSW have saved millions of hours interacting with the NSW Government with the delivery of 60 time saving initiatives developed by the Department of Customer Service.
Fair and Safe Together Roadshow in Dubbo
10 Nov 2022
NSW Fair Trading and SafeWork NSW will be in Dubbo next week as part of the Fair and Safe Together roadshow.
Be scam aware - NSW Fair Trading urges consumers to stop, check and verify!
07 Nov 2022
Today marks the start of Scams Awareness Week 2022 and NSW Fair Trading is encouraging consumers to learn news ways to identify scams.
NSW Government celebrating diversity and connection during Small Business Month
03 Nov 2022
During Small Business Month the NSW Government is celebrating the diversity of NSW businesses and highlighting the support available.
Wagga Wagga Service Centre helping tackle the cost of living
25 Oct 2022
Wagga Wagga locals will be able to find out how the NSW Government’s Savings Finder tool can help tackle cost of living pressures at an information session this week.
Say "I do" to a micro-wedding for WorldPride 2023
21 Oct 2022
As Sydney gears up to host WorldPride in 2023, the NSW Registry of Births, Deaths and Marriages has three enviable micro-wedding locations ready to book for customers wanting to profess their mega love on a micro scale.
Temporary closure of Murwillumbah Service Centre
18 Oct 2022
Murwillumbah Service Centre will be temporarily closed for repair work following damage from flooding events earlier in the year.
Fair and Safe Together Roadshow in Wagga Wagga
14 Oct 2022
NSW Fair Trading and SafeWork NSW are visiting Wagga Wagga as part of the Fair and Safe Together roadshow.
Free tool to measure workplace mental health
10 Oct 2022
This Mental Health Month, SafeWork NSW is encouraging employers to explore a new digital Workplace Wellbeing Assessment Tool (WWAT) which will help improve understanding and management of workplace mental health by businesses.
NSW customers – we are listening to you
07 Oct 2022
In a nation-leading first, the NSW Government will today release its inaugural State of the Customer report which aims to inform improvements to government services and ensure customers are being heard.