Guiding principles
Empowered
Creating a framework for high-level collaboration, embracing all key stakeholders; Government, industry and consumers.
Accountable
Delivering a best-practice professional and regulatory model to support the industry through a period of positive transformation and delivering great customer outcomes .
Trusted
Ensuring a strong and transparent property sector that is proactively servicing the needs of property service professionals, with the highest compliance and performance standards for the benefit of consumers.
Our work
Ensure adequate disclosure at point of sale and strata scheme establishment. Manage ongoing insurability of NSW strata building stock.
Raise industry standards and professional development, including promoting appropriate standards of conduct and competency for agents and the wider industry.
Engage with and regulate the strata and property services sector, and foster proactive compliance. Track and report risk and harm minimisation or eradication.
Lead industry and consumer advocacy and engagement, including making recommendations to the Minister or Secretary on regulatory settings.
Drive improvements in Fair Trading’s exercise of its regulatory powers, including reviewing complaint handling and compliance action.
Research merging market trends, potentially harmful business practices and other matters impacting the property services sector and its consumers.
Develop and deliver reforms for the strata and property services sectors.
NSW Property Services & Strata Commissioner Angus Abadee
Angus Abadee is working to build trust, accountability and empowerment across the property services and strata sectors in NSW.
He leads the NSW Strata and Property Services Taskforce at NSW Fair Trading, a multidisciplinary team focused on improving oversight of strata, property services, retirement villages and residential land lease communities. His approach brings together mediation, compliance, investigation, delivery and education to drive meaningful change for consumers and industry.
Angus has more than 15 years’ experience shaping public policy and regulatory reform across state and federal government. He has held senior roles at NSW Fair Trading, Building Commission NSW, the Department of Premier and Cabinet, and Liquor & Gaming NSW, as well as advising on criminal and constitutional law policy in both the NSW Department of Justice and the Department of the Prime Minister and Cabinet.
Angus is passionate about supporting fairer, safer and more transparent housing outcomes and working collaboratively with consumers, strata communities, property professionals and industry leaders to deliver practical reforms that make a difference.
My focus is on delivering better outcomes for people and places by lifting standards, building capability, and supporting trust across the property and strata sectors.
Angus Abadee, NSW Property Services & Strata Commissioner
Find the strata resources you need
What you need to know about living in a strata apartment, townhouse or villa.
What you need to know if you become a strata committee member.
Help and support for strata and property services
Make a complaint or ask a question:
Call Centre: 13 32 20(Monday to Friday, 8.30am – 5.00pm)
Feedback and suggestions regarding strata and property services
Requests for engagement directly with the NSW Strata & Property Services Commissioner’s office regarding case studies, recommendations or systemic issues in the sector can be made via: