Support for victims of the Bondi Beach terrorist incident
Support is available for the families of those who have tragically died and the victims who have been affected by the shootings at Bondi Beach on 14 December 2025.
For more information about the assistance available through the Victims Support Scheme and the Bondi Beach Victim Recovery Payment:
- call the Victims Services Critical Incident Line on 1800 411 822 (Monday-Friday, 9am-5pm)
- visit the Support for victims of the Bondi Beach terrorist incident webpage.
Victims Support Scheme
Programs and initiatives
Support for victims navigating the forensic mental health system.
Support for families and friends of missing people in NSW.
Support for people in NSW who have accepted an offer of redress through the National Redress Scheme.
Therapy dog teams offer support to victims of crime and ease the stress of attending court.
Other information and resources
Charter of Victims Rights
The Charter of Victims Rights is outlined in the Victims Rights and Support Act 2013. It sets out how victims of crime are to be treated and assisted in NSW.
Information for victims of crime
Understand what support is available, know your rights and how you can expect to be treated as a victim of crime.
Going to court
The NSW Government supports victims and witnesses of crime by acknowledging their trauma and offering advice to navigate the justice process.
Making a victim impact statement
Victim impact statements tell the court about how a crime has impacted you.
Victims registers in NSW
A victims register allows victims of crime the option to stay informed about changes to the status of an offender.
Forms and publications
Find forms, fact sheets, templates and resources about our programs and initiatives, including the Victims Support Scheme.
Restitution by offenders
When a victim of crime receives financial support, we can recover money from the convicted person.
Victims support and services outside of NSW
Find contact information for victims support services outside of NSW.
About Victims Services
Victims Services sits within the Department of Communities and Justice. We administer the Victims Rights and Support Act 2013.
We provide access to counselling and financial assistance for victims of crime in NSW under the Victims Support Scheme. We also promote the Charter of Victims Rights and deliver related programs.

Contact Victims Services
Call us
Victims Access Line: 1800 633 063
Aboriginal Contact Line: 1800 019 123
Mon– Fri, 9am to 5pm (excluding public holidays)
For the National Relay Service, call 13 36 77 (TTY) or 1300 555 727 (Speak and Listen).
For interpreter support, call the Translating and Interpreting Service on 13 14 50.



