Victims Services is here to help. Call the Victims Access Line 1800 633 063 or Aboriginal Contact Line 1800 019 123 (Monday-Friday, 9am-5pm, excluding public holidays).
Victims Services, including the Victims Access Line and Aboriginal Contact Line, will be closed between 9am – 2pm on Wednesday, 12 August 2026
Visit crisis support and helplines for useful contacts and crisis support lines. If you are in immediate danger, call triple zero (000).
Victims Support Scheme
About the Victims Support Scheme
Learn how the Scheme can assist victims of violent crime, modern slavery and road crime.
Apply for victims support
Understand the steps to apply for victims support and access the application forms.
Find an approved counsellor
Find a counsellor that’s right for you using our search tool.
Programs and initiatives
Support for victims navigating the forensic mental health system.
Support for families and friends of missing people in NSW.
Support for people in NSW who have accepted an offer of redress through the National Redress Scheme.
Therapy dog teams offer support to victims of crime and ease the stress of attending court.
Other information and resources
Information for victims of crime
Understand what support is available, know your rights and how you can expect to be treated as a victim of crime.
Going to court
The NSW Government supports victims and witnesses of crime by acknowledging their trauma and offering advice to navigate the justice process.
Making a victim impact statement
Victim impact statements tell the court about how a crime has impacted you.
Victims registers in NSW
A victims register allows victims of crime the option to stay informed about changes to the status of an offender.
Forms and publications
Find forms, fact sheets, templates and resources about our programs and initiatives, including the Victims Support Scheme.
Restitution by offenders
When a victim of crime receives financial support, we can recover money from the convicted person.
Know your rights as a victim of crime
The Charter of Victims Rights sets out how victims are to be treated and assisted in NSW.
Victims support and services outside of NSW
Find contact information for victims support services outside of NSW.
About Victims Services
Victims Services sits within the Department of Communities and Justice. We administer the Victims Support Act 2013.
We provide access to counselling and financial assistance for victims of crime in NSW under the Victims Support Scheme. We also deliver programs and initiatives to support people affected by crime and missing persons.
Contact Victims Services
Call us
Victims Access Line: 1800 633 063
Aboriginal Contact Line: 1800 019 123
Mon– Fri, 9am to 5pm (excluding public holidays)
For the National Relay Service, call 13 36 77 (TTY) or 1300 555 727 (Speak and Listen).
For interpreter support, call the Translating and Interpreting Service on 13 14 50.