The Flood Property Assessment Program

The Flood Property Assessment Program provides eligible property owners with a free, detailed assessment report, including a comprehensive scope to repair the building and an estimate of repair costs. 

After receiving the assessment report, you are in control of what happens next.

The assessment report is only provided to you and is not available to your local council, insurers or the general public. However, you can provide the report to your insurer or builder to assist with planning repairs or rebuilding.

If you decide that demolishing your building is the best option for you, then the Program can also provide this service for free.

As the Flood Property Assessment Program will close on 30 June 2027, property owners that have already received their assessment report will need to register their intention to access a demolition through the Program by 30 September 2026. 

Participation in the Flood Property Assessment Program will not affect your eligibility for any future buyback, raising or refit.

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What if my home was recently flooded?
You are not eligible for a building assessment under this program however, other assistance may be available to you. Please contact Service NSW by calling 13 77 88 for further assistance.

What if my home has suffered storm damage?
Only homes that have been flood-impacted are eligible. Please contact your insurer or Service NSW by calling 13 77 88 for further assistance.

To register your intention to access a free demolition through the Program, email NSW Public Works at fpap@pwa.nsw.gov.au. Please include:

• your name and contact number or the name and contact number of the person who needs assistance (if you're applying on behalf of someone else)
• the address of the impacted property or the JLDM number (if the assessment report was produced by Johns Lyng Disaster Management Australia)
• confirmation that you want to register your intention to receive a demolition under the Program
• a copy of your assessment report. Don’t worry if you have misplaced this, a member of the Flood Property Assessment Program Team can send this to you at a later stage.

What happens after I register my intention for a demolition? 
A member of the Flood Property Assessment Program will contact you within 5 business days to discuss the next steps. It is likely that further inspections of your property will need to take place to plan how and when the demolition will occur, noting it must be undertaken before June 2027.

Do I need to attend any further inspections before the demolition? 
No; you do not need to attend any further inspections. The Flood Property Assessment Team will always tell you when they are visiting the property as a courtesy. 

I’m still living in my house and need time to move out. Can I have a say in when my property will be demolished? 
Yes; the Flood Property Assessment Team will work with you to understand your situation. Please note, all demolitions under the Program must be undertaken before June 2027. 

For an additional copy of your report, email NSW Public Works at fpap@pwa.nsw.gov.au with your details and your request.

What if I don’t agree with my inspection report?
If you don’t agree with aspects of the assessment report, you can discuss it with a member of the NSW Public Works team. Contact fpap@pwa.nsw.gov.au to arrange a phone call.

If you have already received an assessment, you will not be entitled to another one. However, if you disagree with the engineering assessments within your assessment report, a second independent report can be obtained at no cost.

Can I receive financial assistance instead of a free demolition?
No; the Flood Property Assessment Program does not provide financial assistance. Existing applicants only have the ability to access a free demolition. To determine your eligibility for financial assistance through other programs, please contact Service NSW by calling 13 77 88.

You are under no obligation to make the repairs recommended in your report.

If you need financial assistance to restore your home to a safe and habitable condition, you may be eligible to apply for other assistance.

You are encouraged to discuss your eligibility for assistance with Service NSW by calling 13 77 88.

You can receive a free demolition through the program if you can't afford the recommended repairs. Please email NSW Public Works at fpap@pwa.nsw.gov.au with your details and a member of the team will discuss this option with you.

To enquire about your registration, email NSW Public Works at fpap@pwa.nsw.gov.au