Inside OneCX program

Find the latest news, updates and insights from the OneCX program team and other agencies across the NSW Government.

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Man writing on a post-it note, stuck on a large whiteboard

The OneCX program is transforming the digital customer experience, by building nsw.gov.au as the single source…

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An SES boat delivering supplies to flood-stricken communities

When a natural disaster strikes, customer expectations of government assistance become a major focus. Read how…

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Man advising female forklift driver in a safety helmet

As part of NSW Department of Education, Training Services NSW is responsible for government-funded vocational…

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bride and groom smiling and holding hands

Couples wanting an intimate and affordable wedding with the Registry, can now create a wishlist for their…

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Women NSW aims to improve the lives of all women in NSW by achieving justice and equality…

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Illustration of website design elements

To effectively serve the needs of the people of NSW, nsw.gov.au needs to set the benchmark for reliability and…

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Graphic of a woman making changes to a web page

The NSW Government Digital Channels team uses the strengths of each individual designer to design and optimise…

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two people on computer reviewing stats, with overlay of icons including graphs

The main role of a Business Analyst (BA) is to help improve an organisation’s way of doing business and…

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Happy Grandmother holding balloon

The NSW Grandparents Day campaign page found a new home on nsw.gov.au, as part of the OneCX program and the NSW…

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OneCX Thumbnail of people

As 2021 draws to a close, it’s a wonderful opportunity to reflect upon the year that was, to take stock of…

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