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In this guest post, Marie Ashworth (Program Officer, Engagement) talks to us about her recent experience within…
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Cross-agency cooperation and effective communication were key to the NSW Government’s COVID-19 response.
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A customer-centric government is one that recognises its citizens as customers, puts them at the centre of…
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In April 2020, the Department of Customer Service (DCS) website was one of the first to be consolidated into…
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2020 was a year like no other. A year that started with the worst bushfires the state has seen, to floods, and…
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As NSW began to tackle the COVID-19 pandemic in March 2020, the NSW Government Digital Channels team built a…
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NSW Registry of Births Deaths and Marriages (BDM) was the first agency to transition to nsw.gov.au. Tim Maund…
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The nsw.gov.au Capability & Engagement (C&E) team has two key responsibilities: to support digital…
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With the bold ambition to consolidate information from 500+ NSW Government websites into nsw.gov.au, the nsw.…
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The NSW Registry of Births Deaths and Marriages is the first agency to transition onto nsw.gov.au.