Customer Service media releases

Browse media releases from the Department of Customer Service. 

 

Reforms to provide greater transparency on retirement villages

01 Sep 2022

The NSW Government is improving oversight of retirement villages with new requirements for operators to disclose key data such as unit sales and financial statements to support oversight of the sector and provide ease of access to information for current and future residents. 

Have your say on building reforms

30 Aug 2022

The NSW Government is seeking industry and community input on proposed changes to building sector legislation to better protect consumers, support businesses and their workers and to restore confidence in the NSW construction industry. 

Regulator spotlight on Wollongong development

29 Aug 2022

NSW Fair Trading, SafeWork NSW and the NSW Builder Commissioner have commenced "Anytime, Anywhere" inspections on residential apartment buildings in the Wollongong region.

Safety first on farms a must to stem injuries

25 Aug 2022

There are continuing calls for a ‘safety first’ approach across the State’s farms as a central New South Wales man was convicted and fined $50,000 after a worker sustained serious injuries in 2020.

Mental health at work resources for regional business

23 Aug 2022

The NSW Government has launched free mental health resources to support regional and rural small businesses, with more than 60 per cent of those businesses indicating mental health or stress for themselves or their staff is a concern.

Company fined after backpacker worker injured

23 Aug 2022

A Moree based agribusiness has been convicted and fined $40,000 after two workers, including one European backpacker, were hurt at one of the company’s properties when part of a trench collapsed in 2017. 

Regulator turns spotlight on Newcastle development

22 Aug 2022

NSW Fair Trading, SafeWork NSW and the NSW Builder Commissioner have commenced "Anytime, Anywhere" inspections on residential apartment buildings in the Newcastle region.

Casino Service Centre temporary closure

19 Aug 2022

Casino Service Centre will be temporarily closed from today (Friday 19 August 2022) to repair damage caused by recent flooding events.

Construction safety blitz on both sides of the border

16 Aug 2022

WorkSafe Victoria and SafeWork NSW are teaming up to help employers and tradies in Mildura and Buronga reduce the risks of falls, crystalline silica dust and other construction safety hazards.

Transport business fined for truck driver injury

05 Aug 2022

A Sydney transport and warehousing business has been convicted and fined $210,000 after heavy steel pipes fell from the back of a flatbed trailer and severed part of a contracted truck driver’s leg in 2019.

Public Safety Network expanded across NSW

05 Aug 2022

The NSW Government has delivered 250 new or enhanced Public Safety Network (PSN) radio sites, reaching more than 97 per cent of the population and increasing mission-critical communications coverage for first responders.

Public warning against Tru Water

04 Aug 2022

NSW Fair Trading has issued a public warning to consumers to avoid dealing with SPG Consultants Pty Ltd, who trade using the website www.truwater.com.au, after a high number of complaints about the company.

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