Customer Service media releases
Browse media releases from the Department of Customer Service.
NSW customers have their say on digital identity
30 May 2022
Customers are helping to shape the future of digital identity and digital government in NSW by joining the conversation through a Have Your Say community consultation.
Double happiness marriage certificate launches
19 May 2022
Married couples can commemorate their union with ancient Chinese symbolism with the NSW Registry of Births Deaths and Marriages (the Registry)’s new Double Happiness commemorative marriage certificate.
Closing the gap with free birth certificates
17 May 2022
The NSW Registry of Births, Deaths and Marriages (the Registry) is helping to close the gap with the supply of free birth certificates for Aboriginal and Torres Strait Islander people.
Apprentices get texted for success
17 May 2022
First year apprentices will now receive greater support from the NSW Government with the state-wide roll-out of a text for success program designed to help them stay in training.
Have Your Say on digital inclusion
09 May 2022
Customers are invited to share ideas, provide feedback and help shape a more inclusive digital future through a Have Your Say community consultation.
Have your say on digital innovation at Future.NSW
02 May 2022
Customers are invited to share ideas, provide feedback and help shape tomorrow through a Have Your Say community consultation following the Future.NSW event held today.
The Future.NSW is bright
22 Apr 2022
What does a customer-centric government look like in 2030? This question, along with how to build a strong digital future will be at the forefront of the Future.NSW event, taking place on May 2.
Photo verification keeping customer services simple, safe and secure
06 Apr 2022
The NSW Government is making it easier for customers to safely verify their identity online anywhere and anytime through the acquisition of photo verification technology.
NSW Government unveils the 'future of digital identity'
05 Apr 2022
Customers can now learn more about the NSW Government’s Digital Identity program through a new website outlining the vision to make government services and everyday tasks simpler, safer and more secure.
Cross-border blitz boosts construction safety
01 Apr 2022
WorkSafe Victoria and SafeWork NSW visited 52 construction sites in Albury and Wodonga as part of a week-long blitz to reduce the risk of falls and other safety issues.
Joint safety blitz aims to cut falls in construction
16 Mar 2022
WorkSafe Victoria and SafeWork NSW are joining forces to help tradies in Albury and Wodonga reduce the risk of falls on both sides of the border.
Consumers urged to avoid unlicensed contractor
11 Mar 2022
NSW Fair Trading is warning consumers not to deal with unlicensed contractor Anthony Francis who is believed to be operating in the Hills district of Sydney.