Customer Service media releases
Browse media releases from the Department of Customer Service.
Machine safety compliance visits underway
28 Sep 2022
SafeWork NSW Inspectors have begun visiting manufacturers throughout the Sydney metropolitan area to ensure machine safety, a leading cause of workplace fatalities and injuries in the sector.
NSW Government assisting customers following Optus data breach
27 Sep 2022
Service NSW and ID Support NSW are working closely with Transport for NSW to support affected Optus customers following the recent cyberattack on their computer system.
Rooftop solar install safety under scrutiny
26 Sep 2022
Workers installing solar panels on rooftops can expect a visit from SafeWork NSW Inspectors, who are undertaking a six-month state-wide operation to ensure safety in this busy industry.
Company fined after worker injured in roofing incident
26 Sep 2022
A Sydney-based business has been convicted and fined $150,000 after a worker was seriously injured while helping to replace roofing at a company job site in 2019.
Exploring new ways to encourage more women into trades
23 Sep 2022
Whether it is being an auto-technician or working in construction, the sky is the limit as the NSW Government looks for new ways to encourage more women to consider getting into trades.
Put the kettle on for workplace 'SafeTea' this October
21 Sep 2022
SafeWork NSW is urging workplaces to host a SafeTea event this October during National Safe Work Month.
Consumers urged to avoid ticket resellers
19 Sep 2022
NSW Fair Trading Commissioner Natasha Mann is calling on consumers to avoid dealing with ticket reselling platforms advertising tickets to popular events, often at exorbitant prices in violation of State laws.
Spatial Services enables next step in digitisation for NSW planning portal
16 Sep 2022
The digital transformation of NSW’s planning system is ramping up with the Department of Customer Service’s (DCS) Spatial Services team enabling 3D digital mapping for subdivision and strata plans through the NSW Planning Portal.
Licences cancelled for false certification of work
16 Sep 2022
Seven electricians had their contractor licences revoked by NSW Fair Trading after investigations found they signed and submitted compliance certificates (CCEWs) for solar panel installations despite not having carried out, supervised, or inspected the installations themselves.
Two businesses fined $1.05 million over workplace fatal electrocution
15 Sep 2022
The courts have sent a strong message to the building industry about the importance of workplace safety after a construction company and a roofing company pleaded guilty and were fined $600,000 and $450,000 following a fatal electrocution incident in 2019.
Tree work compliance to climb to new safety heights
14 Sep 2022
SafeWork NSW Inspectors have commenced visits to businesses in the tree work industry across NSW to improve safety and compliance in the sector.
NSW Fair Trading, SafeWork NSW inspectors visit NSW Central West
08 Sep 2022
NSW Fair Trading and SafeWork NSW are visiting the State’s Central West to conduct inspections of residential building worksites.