Customer Service media releases
Browse media releases from the Department of Customer Service.
Fair and Safe Together Roadshow in Wagga Wagga
14 Oct 2022
NSW Fair Trading and SafeWork NSW are visiting Wagga Wagga as part of the Fair and Safe Together roadshow.
Free tool to measure workplace mental health
10 Oct 2022
This Mental Health Month, SafeWork NSW is encouraging employers to explore a new digital Workplace Wellbeing Assessment Tool (WWAT) which will help improve understanding and management of workplace mental health by businesses.
Safety lanyard disconnected before Wollongong fatality
07 Oct 2022
An asbestos removal company has been convicted and fined $300,000 after an employee was fatality injured during demolition site preparation at a Wollongong University site in 2020.
NSW customers – we are listening to you
07 Oct 2022
In a nation-leading first, the NSW Government will today release its inaugural State of the Customer report which aims to inform improvements to government services and ensure customers are being heard.
More security for customers with customer payment platform
06 Oct 2022
Customers calling Service NSW contact centres will have more ways to pay licence renewals, vehicle registrations or land tax following enhancements to the Customer Payment Platform (CPP).
Final reminder to use your Stay NSW and Parents NSW vouchers
06 Oct 2022
Households are being urged to use any remaining Stay NSW and Parents NSW vouchers, with the 9 October deadline only days away.
Have your say - safe storage of ammonium nitrate
06 Oct 2022
SafeWork NSW is consulting on safety measures that will strengthen the current regulation of ammonium nitrate storage and are encouraging the community to ‘Have Your Say’ on the issue.
New connectivity strategy delivers better digital services across NSW
06 Oct 2022
The NSW Government is delivering on its commitment to improve digital connectivity with the launch of the NSW Connectivity Strategy.
Truck driver's death results in company facing court
05 Oct 2022
A former long-haul freight business has been sentenced and fined $360,000 after a long-distance truck driver was struck and killed by the loading ramp of a trailer he used to transport two vehicles in 2019.
NSW first in Australia to adopt model WHS laws
04 Oct 2022
NSW will be one of the first jurisdictions in Australia to implement recent changes to the national model WHS regulations, which recognise psychosocial hazards in the workplace and require businesses to implement control measures to manage risks.
Fair Trading fines eBay for unlawful Grand Final ticket sales
30 Sep 2022
NSW Fair Trading has taken swift action to investigate and issue eBay with multiple Penalty Infringement Notices as a result of NRL Grand Final tickets appearing on the platform in breach of NSW ticket scalping laws.
Machine safety compliance visits underway
28 Sep 2022
SafeWork NSW Inspectors have begun visiting manufacturers throughout the Sydney metropolitan area to ensure machine safety, a leading cause of workplace fatalities and injuries in the sector.