Customer Service media releases

Browse media releases from the Department of Customer Service. 

 

New commissioner targets updated consumer protections

15 Dec 2021

Strengthening protections for consumers in the wake of COVID-19 will be one of the priorities of newly-appointed NSW Fair Trading Commissioner Natasha Mann.

Launch of work health and safety guide for road freight transport industry

10 Dec 2021

SafeWork NSW has launched its ‘Work Health and Safety Guide for the Road Freight Transport Industry’ to help keep thousands of workers and the community safe. 

Community safety boosted with the opening of telecommunications operations centre

10 Dec 2021

A new Telecommunications Operations Centre to support critical communications during bushfires or floods has been opened today by the Minister for Digital and Customer Service Victor Dominello.

Farm visitors urged to stay safe this festive season

10 Dec 2021

Visitors to farms and regional properties are being urged to stay safe this festive season with many in the community choosing a NSW country getaway over interstate or overseas travel during these uncertain times.

Next stage of vehicle safety campaign begins

02 Dec 2021

Just in time for the Christmas delivery rush, Stage 2 of SafeWork NSW’s Safety Around Your Vehicle Compliance Project is underway to promote safer working practices when loading, unloading and working around vehicles.

Byron businesses prepped for schoolies surge

26 Nov 2021

Authorities are helping businesses prepare as the schoolies surge hits Byron while the Queensland border remains shut to NSW revellers.

Tow truck operators fined for licence breaches

22 Nov 2021

Two tow truck operators have been fined a total of $23,000 and ordered to pay $34,877 in costs after being found guilty of offences arising from their partnership operating a Blacktown towing business trading as Westside Towing Services.

Customer-centric innovation takes centre stage at Digital.NSW showcase

21 Nov 2021

Digital innovations to create smarter cities and technology to use and protect customer identities will be at the forefront of the 2021 Digital.NSW Showcase on Tuesday and Wednesday.

Digital transformation focus of NSW Government Cyber Showcase 2021

21 Nov 2021

Protecting residents from evolving cyber threats while providing secure, trusted and resilient services will form the heart of discussions between industry and government at the NSW Government Cyber Showcase 2021 on 22 November.

University of Technology Sydney and University of Sydney appointed to lead connectivity innovation network

19 Nov 2021

The NSW Government has announced that the University of Technology Sydney (UTS) and the University of Sydney will lead the establishment of the state’s Connectivity Innovation Network.

Lovebirds set sail at Sydney Opera House

18 Nov 2021

Loved-up couples will have the chance to say, “I do” this Valentine’s Day at one of Australia’s most iconic landmarks, with the NSW Registry of Births, Deaths and Marriages (the Registry) announcing its 2022 exclusive micro-wedding venue.

New centralised home for Tweed Heads service centre

18 Nov 2021

Customers will benefit from additional parking and a more convenient location when the Tweed Heads Service NSW Centre relocates from Rivendell Road to Tweed Mall on Thursday 9 December.

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