Customer Service media releases
Browse media releases from the Department of Customer Service.
Trade breakfast to serve up safety tips ahead of blitz
09 Apr 2024
WorkSafe Victoria and SafeWork NSW are teaming up to help the construction industry in Albury and Wodonga reduce workplace hazards as part of the Cross Border program.
New options to keep assistant agents in the property services industry
01 Mar 2024
The NSW Government has offered more than 14,000 assistant agents the chance to apply for an extension of their certificates of registration.
NSW Fair Trading removing toys from the naughty list from shops this summer
22 Dec 2023
NSW Fair Trading Inspectors have visited 975 retailers and one toy supplier across the State to ensure dangerous toys and decorations are removed from sale and do not cause harm this holiday season.
Consumers warned of online shopping scams ahead of Black Friday Sales
24 Nov 2023
NSW Fair Trading is reminding consumers to be mindful of online shopping deals and scams ahead of Black Friday shopping sales this month.
Stop work order issued to Forster apartment building site
09 Nov 2023
NSW Fair Trading today issued a stop work order to the developer of a Forster apartment building complex, following their visit to more than 70 building sites on the mid-north coast last month.
Urgent recall for LG solar batteries at risk of catching fire
20 Oct 2023
NSW homeowners with solar storage systems are being urged to check if batteries installed in their systems are LG branded, following an urgent safety recall from the company.
Fans urged to be wary of illegal ticket resellers ahead of sold out NRL and NRLW Grand Final
27 Sep 2023
As the 2023 NRL and NRLW Grand Finals edge ever closer, rugby league fans are reminded not to let the celebrations cloud their judgement when looking for last minute tickets to the big games.
Have your say on Women in Construction
05 Sep 2023
The NSW Government is seeking feedback to make the construction industry a better place to work for women, with only 13 per cent currently working in the industry and around two percent of women working in a trade role.
NSW Fair Trading inspecting knockdown rebuild sites
31 Aug 2023
NSW Fair Trading Building Inspectors have started a five-day compliance operation in north-west NSW, checking tradespeople are appropriately licensed and work is being done to the appropriate standards.
Electronics company, notorious filtration supplier top complaints list
21 Aug 2023
Samsung Electronics has been ranked the number one most complained about business in the State so far in 2023, according to NSW Fair Trading’s complaints register.