Who Revenue NSW collects fees for
Revenue NSW collects fees on behalf of NSW Government agencies to recover outstanding debts for fees and services.
Our clients
Burwood Council issues invoices relating to:
- health inspections
- skin penetration and
- cooling tower inspections.
The council is also permitted to carry out compliance work on all food and health care premises across the area and enforce penalties for non-compliance in its role as an enforcement agency for the NSW Food Authority.
We act on behalf of Burwood Council to issue invoices for the costs of these services.
Central Coast Council carries out compliance work to contribute to a safe and healthy community through inspections of works and effective regulatory enforcement.
We act on behalf of Central Coast Council to collect overdue fees and charges.
City of Canada Bay Council carries out compliance work to contribute to a safe and healthy community through inspections of works and effective regulatory enforcement. The council issues invoices relating to swimming pool inspections, food and health inspections, fire safety statements and more.
We act on behalf of City of Canada Bay to collect overdue fees and charges.
The Department of Customer Service is a NSW Government Department committed to championing the interests and perspectives of NSW citizens to deliver better customer service outcomes.
As a broad and diverse organisation, DCS provides services on behalf of the NSW Government to the people of NSW, with the mission that our customers receive a consistently great experience. We also are a sector leader and provide services to fellow government agencies.
The NSW Department of Education educates and inspires lifelong learners from early childhood, through schooling to vocational education and training. The department is public and the largest education system in Australia.
We act on behalf of the Department of Education to collect overdue fees and charges.
Fairfield City Council carries out compliance work to contribute to a safe and healthy community through inspections of works and effective regulatory enforcement.
We act on behalf of Fairfield City Council to collect Overdue Leisure Centre Fees and Overdue Other Sundry Debts.
Fire and Rescue NSW enhance community safety, quality of life and confidence by minimising the impact of hazards and emergency incidents on the people, environment and economy of NSW.
We act on behalf of Fire and Rescue to recover unpaid debts over 90 days for services provided.
Georges River Council carries out regulation work to contribute to a safe and healthy community in the Georges River Local Government Area. Services include education, monitoring, enforcement and safety regulations.
We act on behalf of Georges River Council to issue invoices and recover debt relating to:
- food health inspections (Council is permitted to carry out compliance work on all food and health care premises across the area and enforce penalties for non-compliance in its role as an enforcement agency for the NSW Food Authority)
- skin penetration
- pool inspections
- fire safety statements and
- animal control fees.
HomeBuilder provides eligible owner-occupiers (including first home buyers) with a grant to build a new home, substantially renovate an existing home or buy an off the plan home/new home.
The Australian Government provided a $25,000 grant for eligible contracts entered into on or after 4 June 2020 up to and including 31 December 2020. The Government then extended HomeBuilder grant to 31 March 2021 and provided a $15,000 grant for eligible contracts entered into on or after 1 January 2021 until 31 March 2021. (inclusive).
The Australian Government HomeBuilder Grant is subject to the provisions of the National Partnership Agreement between the New South Wales Government and Australian Government.
We recover payments related to ineligible applications for the Homebuilder Grant.
icare protects, insures and cares for the people, businesses and assets of NSW. They provide workers compensation insurance to more than 326,000 public and private sector employers in NSW and their 3.6 million employees.
In addition, they insure builders and homeowners, provide treatment and care to people severely injured on NSW roads; and protect more than $193 billion of NSW Government assets.
We act on behalf of icare to recover overdue workers compensation premiums.
Liverpool City Council carries out compliance work to contribute to a safe and healthy community through inspections of works and effective regulatory enforcement.
We act on behalf of Liverpool City Council to issue invoices and collect overdue fees and charges.
Mid-Coast Council carries out compliance work to contribute to a safe and healthy community through inspections of premises and effective regulatory activities.
We act on behalf of Mid-Coast Council to collect overdue fees and charges.
Mosman Council issues invoices relating to health inspections.
The council carry out compliance work to contribute to a safe and healthy community through inspections of works and effective regulatory enforcement. All regulated premises in Mosman are inspected each year to educate and, as required, enforce health and safety regulations.
We act on behalf of Mosman Council to issue invoices for the costs of these services.
NSW Ambulance delivers emergency medical services, clinical care and health related transport to the people of NSW.
We act on behalf of NSW Ambulance to recover unpaid ambulance fees for services provided.
NSW Fair Trading helps to educate consumers and traders about their rights and responsibilities and makes doing business in NSW simple, accessible and fair for employees, consumers and industry.
We act on behalf of NSW Fair Trading to issue invoices and recover debts such as:
- payments owed to the Property Services Compensation Fund
- payments owed to the Motor Dealers and Repairers Compensation Fund
- monetary penalties resulting from disciplinary actions
- payments owed for Postponed Building Work Levy and
- compensation orders resulting from prosecutions.
NSW Fair Trading administered the Residential Tenancy Support Package which was introduced by the NSW government on 14 July 2021 to help support tenants and landlords affected by COVID-19. The support prevented eligible COVID-19 financially impacted tenants from being evicted and provided financial support for rent payments of up to $4,500.
We act on behalf of NSW Fair Trading to recover payments related to ineligible applications made for the support payment.
NSW Registry of Birth, Deaths and Marriages is an agency within the NSW Department of Customer Service. It exists to enact the Births, Deaths and Marriages Registration Act 1995 and the Relationship Register Act 2010.
The role of the Registry is to accurately register and preserve life event records in NSW in perpetuity. This includes the registration of births, adoptions, deaths, marriages, registered relationships, changes of name and changes of sex and the issuance of certified information from the registers.
Point to Point Transport Commissioner makes it easy for taxi and booking-service providers to comply with the law and run their businesses in NSW.
We act on behalf of Point to Point Transport Commissioner to collect the authorisation fee from these providers.
Service NSW is a NSW Government executive agency that joined the Department of Customer Service on 1 July 2019. Service NSW delivers world-class, one-stop-shop services for customers, businesses and partner agencies.
We act on behalf of Service NSW to collect outstanding debt.
Shellharbour City Council carries out regulation work to contribute to a safe and healthy community in the Shellharbour Local Government Area.
Services include education, monitoring, enforcement and safety regulations.
We act on behalf of Shellharbour City Council to recover debt relating to:
- food health inspections (Council is permitted to carry out compliance work on all food and health care premises across the area and enforce penalties for non-compliance in its role as an enforcement agency for the NSW Food Authority.)
- skin penetration
- lease and licence rental charges
- waste charges
- other amounts as charged in accordance with Council's annually adopted fees and charges.
State Insurance Regulatory Authority (SIRA) is responsible for the regulating workers compensation insurance, motor accidents compulsory third party (CTP) insurance and home building compensation.
We act on SIRA’s behalf to issue invoices for double avoided premium fee under section 155 of the Workers Compensation Act 1987.
TAFE NSW is the largest provider of Vocational Education and Training in Australia, offering a range of courses to students while providing the framework to enable a number of industries to operate.
We act on behalf of TAFE NSW to recover unpaid enrolment fees, charges or money due to the TAFE Commission for education and training provided under section 35 of the Technical and Further Education Commission Act 1990.
TfNSW E-Toll operates under the NSW State Government to deliver electronic tolling solutions for customers and businesses to pay for tolls across Australia.
TfNSW E-Toll is also responsible for the issuing Toll Notices for unpaid tolls incurred on the Sydney Harbour Bridge and Tunnel. We act on behalf of Transport for NSW to recover debts for unpaid toll notices related to trips on these roads.
TfNSW do not collect on toll notices for any other toll roads in Australia. Only toll notices for the Sydney Harbour Bridge and Tunnel are referred to Revenue NSW.
WaterNSW is a State-Owned Corporation established under the Water NSW Act 2014 and operates under an Operating Licence issued and monitored by the Independent Pricing and Regulatory Tribunal (IPART). WaterNSW operates the state’s rivers and water supply systems in accordance with the rules set out by regulators.
WaterNSW issue invoices for water licences, leases, Hydro Power and other contracts.
We act on behalf of WaterNSW to collect overdue fees and charges.
About fee collection
Revenue NSW collects fees on behalf of government agencies in NSW to recover outstanding debts for fees and services including:
- council rates
- council licences
- utility fees
- health service fees
- COVID-19 quarantine fees
- worker's compensation premium fees and
- any other service where a charge is incurred.
The recovery of these fees helps to fund essential services and infrastructure for the people of NSW.
These changes form part of the State Debt Recovery Act 2018 which commenced 28 August 2018.
Contact us
Got a question or need help?
Call Revenue NSW on 1300 655 805 Monday to Friday between 7am to 7pm.
Or you can email the fees team.
Feedback
Complete our feedback form