Inside OneCX program

Find the latest news, updates and insights from the OneCX program team and other agencies across the NSW Government.

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The main role of a Business Analyst (BA) is to help improve an organisation’s way of doing business and…

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illustration of an arrow hitting a target, amongst a mobile, tablet and monitor screen

The NSW Government Digital Channels Search and Personalisation team has been exploring location-based…

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Happy Grandmother holding balloon

The NSW Grandparents Day campaign page found a new home on nsw.gov.au, as part of the OneCX program and the NSW…

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OneCX Thumbnail of people

As 2021 draws to a close, it’s a wonderful opportunity to reflect upon the year that was, to take stock of…

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About Business Connect Nutrition Station business owner

In this guest post, Marie Ashworth (Program Officer, Engagement) talks to us about her recent experience within…

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A group of people standing at a desk using post it notes in planning meeting.

There has never been a more important time for government to present data openly and clearly to inform and…

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A large group of men and women having a discussion at a meeting.

Have Your Say (or HYS) is a centralised hub on nsw.gov.au. HYS allows the public to provide feedback on current…

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Hands typing on a computer.

The NSW Government social team uses good content to tackle complacency towards COVID Safe behaviours. 

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Woman holding an open sign.

A connected, customer-centric and innovative communications strategy helped businesses comply with COVID Safe…

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Man standing inside bus with a mobile phone

Maria Leonardis is the DCS Digital Channel’s team Content Manager. Here, she…

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