Common reasons people contact us
- Their personal information was involved in a data breach
- They know or think they’ve been the victim of a scam or identity theft
- They’ve been tricked into giving away personal information
- Their device has been hacked or taken over by someone else
- They’ve noticed suspicious activity in one or more of their online accounts
- They’re confused or want to know more about protecting their identity
Contact ID Support NSW
If you believe your personal information has been stolen, used, or accessed without your knowledge or consent, our advisors can simplify the process and guide you through protecting your identity, accounts, and devices.
Once you submit this form, we’ll do our best to reply within one business day.
Call our advisors on 1800 001 040 Monday to Friday between 9am and 5pm (Sydney time).
Interpreter services are available on request.
Report an incident
Find out where to officially report stolen identities, cybercrimes, security breaches or abuse.