Customer Service media releases
Browse media releases from the Department of Customer Service.
ID Support NSW campaigns for stronger pa55w0rds
29 Jun 2022
The NSW Government’s nation-leading unit for support in the face of identity crime is encouraging people across the State to use stronger passwords that would take identity thieves trillions of years to break.
New Gravity Model to transform data for NSW
20 Jun 2022
More accurate data to help deliver investment opportunities, aid regional jobs and drive economic growth across the State will soon be available for people across NSW with the NSW Government’s state-wide Gravity Model.
Spatial Services' award-winning work recognised
10 Jun 2022
The Department of Customer Service’s Spatial Services unit has been recognised for its nation-leading work with Cadastre NSW, the digital representation of land parcel and property boundaries in NSW.
Rural access gap program a finalist in iTnews Benchmark Awards
03 Jun 2022
The NSW Government’s $365.8 million Rural Access Gap program has been named as a finalist in the 2022 iTnews Benchmark Awards.
NSW customers have their say on digital identity
30 May 2022
Customers are helping to shape the future of digital identity and digital government in NSW by joining the conversation through a Have Your Say community consultation.
Have your say on digital innovation at Future.NSW
02 May 2022
Customers are invited to share ideas, provide feedback and help shape tomorrow through a Have Your Say community consultation following the Future.NSW event held today.
The Future.NSW is bright
22 Apr 2022
What does a customer-centric government look like in 2030? This question, along with how to build a strong digital future will be at the forefront of the Future.NSW event, taking place on May 2.
Community safety boosted with the opening of telecommunications operations centre
10 Dec 2021
A new Telecommunications Operations Centre to support critical communications during bushfires or floods has been opened today by the Minister for Digital and Customer Service Victor Dominello.
Customer-centric innovation takes centre stage at Digital.NSW showcase
21 Nov 2021
Digital innovations to create smarter cities and technology to use and protect customer identities will be at the forefront of the 2021 Digital.NSW Showcase on Tuesday and Wednesday.
Digital transformation focus of NSW Government Cyber Showcase 2021
21 Nov 2021
Protecting residents from evolving cyber threats while providing secure, trusted and resilient services will form the heart of discussions between industry and government at the NSW Government Cyber Showcase 2021 on 22 November.
University of Technology Sydney and University of Sydney appointed to lead connectivity innovation network
19 Nov 2021
The NSW Government has announced that the University of Technology Sydney (UTS) and the University of Sydney will lead the establishment of the state’s Connectivity Innovation Network.
Exploring the future of the digital age
04 Nov 2021
NSW’s leading experts in digital technology will come together to investigate the digital future and how it could benefit the State at the virtual Power and Peril of the Digital Age conference on 4 and 5 November.