Customer Service media releases

Browse media releases from the Department of Customer Service. 

 

ID Support NSW campaigns for stronger pa55w0rds

29 Jun 2022

The NSW Government’s nation-leading unit for support in the face of identity crime is encouraging people across the State to use stronger passwords that would take identity thieves trillions of years to break.

New Gravity Model to transform data for NSW

20 Jun 2022

More accurate data to help deliver investment opportunities, aid regional jobs and drive economic growth across the State will soon be available for people across NSW with the NSW Government’s state-wide Gravity Model.

Spatial Services' award-winning work recognised

10 Jun 2022

The Department of Customer Service’s Spatial Services unit has been recognised for its nation-leading work with Cadastre NSW, the digital representation of land parcel and property boundaries in NSW.

Rural access gap program a finalist in iTnews Benchmark Awards

03 Jun 2022

The NSW Government’s $365.8 million Rural Access Gap program has been named as a finalist in the 2022 iTnews Benchmark Awards.

NSW customers have their say on digital identity

30 May 2022

Customers are helping to shape the future of digital identity and digital government in NSW by joining the conversation through a Have Your Say community consultation. 

Have your say on digital innovation at Future.NSW

02 May 2022

Customers are invited to share ideas, provide feedback and help shape tomorrow through a Have Your Say community consultation following the Future.NSW event held today.

The Future.NSW is bright

22 Apr 2022

What does a customer-centric government look like in 2030? This question, along with how to build a strong digital future will be at the forefront of the Future.NSW event, taking place on May 2.  

Community safety boosted with the opening of telecommunications operations centre

10 Dec 2021

A new Telecommunications Operations Centre to support critical communications during bushfires or floods has been opened today by the Minister for Digital and Customer Service Victor Dominello.

Customer-centric innovation takes centre stage at Digital.NSW showcase

21 Nov 2021

Digital innovations to create smarter cities and technology to use and protect customer identities will be at the forefront of the 2021 Digital.NSW Showcase on Tuesday and Wednesday.

Digital transformation focus of NSW Government Cyber Showcase 2021

21 Nov 2021

Protecting residents from evolving cyber threats while providing secure, trusted and resilient services will form the heart of discussions between industry and government at the NSW Government Cyber Showcase 2021 on 22 November.

University of Technology Sydney and University of Sydney appointed to lead connectivity innovation network

19 Nov 2021

The NSW Government has announced that the University of Technology Sydney (UTS) and the University of Sydney will lead the establishment of the state’s Connectivity Innovation Network.

Exploring the future of the digital age

04 Nov 2021

NSW’s leading experts in digital technology will come together to investigate the digital future and how it could benefit the State at the virtual Power and Peril of the Digital Age conference on 4 and 5 November.

Top of page