Get help with rental disputes
If you have a dispute that you cannot solve directly with the landlord or agent, you can get help from several organisations.
The Tenants Advice and Advocacy Services offers free and independent information, advice and advocacy for tenants in NSW.
The Aboriginal Tenants Advice and Advocacy Service offers information, advice, advocacy and representation services for Aboriginal tenants in NSW.
NSW Fair Trading offers a free tenancy dispute resolution process for those who can’t come to an agreement with their landlord
NSW Civil and Administrative Tribunal is an independent organisation that can help resolve tenancy disputes between landlords and tenants in NSW if:
- the NSW Fair Trading tenancy dispute resolution process is unsuccessful
- a termination order to end the lease is being sought, or
- the NSW Fair Trading tenancy dispute resolution process doesn’t cover your type of complaint
Learn more about preparing for and attending a tribunal hearing at Tenants' Advice and Advocacy Services.
Community Legal Centres NSW is an independent, not for profit organisation that offers free legal assistance to people in NSW.
NSW Anti-Discrimination Board to make a complaint if you think you've been discriminated against while looking for or occupying a rental property