OneCX Program

Creating a more connected, accessible, and inclusive future for all of NSW.

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About the OneCX Program

Learn more about the Program and its benefits.

Moving to nsw.gov.au

Understand the process of migrating with the OneCX Program.

Agency partner support and services

Find out about our ongoing support.

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What is the OneCX Program

The OneCX Program is creating a more connected, accessible, and inclusive future for all of New South Wales.  It’s making it easier for citizens, businesses and public servants to access the information they need, without having to understand or navigate the structure of government.  

With hundreds of websites across 12 NSW government portfolios, the OneCX Program mission is to empower and collaborate with government partners to establish one trusted source of truth for government information, services, and community feedback. 

Latest blog posts

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A woman using a laptop to view the NSW Government privacy statement webpage, with a notebook and pen on the desk beside her.
What we're working on

Protecting privacy on nsw.gov.au

Public servants play a crucial role in keeping personal details safe on nsw.gov.au. Discover how your role helps protect privacy and maintain trust. 

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Two women looking at information on a laptop together in an arts studio
What we're working on

What tagging does behind the scenes

Discover how tags connect content, power components, boost search, and prepare for future personalisation and reporting on nsw.gov.au.

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Woman on the phone sitting with a laptop and paperwork
Ways of working

PDFs are almost never the answer

Guidelines and recommendations for the use of PDFs versus HTML content on the nsw.gov.au website.

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Migration to nsw.gov.au case studies

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A female student in a classroom with her peers sitting next to her and her male teacher helping her on an iPad

Digital Citizenship

The NSW Department of Education’s Digital Citizenship website migration to nsw.gov.au, modernised content, improved accessibility, and enhanced the user experience, empowering students, parents, and educators with easy-to-find, practical digital safety resources.

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Man advising female forklift driver in a safety helmet

Training Services NSW

As part of NSW Department of Education, Training Services NSW is responsible for government-funded vocational education and training (VET) in NSW. Read more about their OneCX Program experience and migration to nsw.gov.au.

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Contact us

Contact the NSW Digital Channels team to find out how to get involved with the OneCX Program.

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Sign up to our newsletter

Public servants can sign up to our monthly newsletter to stay updated on the Program. 

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