nsw.gov.au domain names

Who can register nsw.gov.au domain names?

nsw.gov.au is a “closed” domain space, available for use by NSW Government and local council organisations within NSW only.

A registrant (or domain owner) must be:

• an organisation established by an Act of Parliament or government-only regulation as a government department or agency
• a local government entity
• a statutory authority
• other defined government body.

Register a new domain

1. check if a domain name is available.
2. apply for a .nsw.gov.au domain on the Domain Name website.

Your application is then forwarded to NSW Government Domain Administrator to check it complies with the Domain Policies and Guidelines.

Until further notice, the Department of Customer Service is covering the cost of domain registrations.

Manage your domains

Once the domain name is registered, registrants are responsible for maintaining registry records. Changes can be requested on the Domain Name website and are managed by the DTA’s Domain Name Administration support team.

Raise a support request to:

• update name servers
• change registrant and technical contact details
• remove a domain name

Policy and guidelines

All domain registration and administration activities for NSW Government agencies and local councils must comply with the following national policies and guidelines:

• the National Policy & Governance Framework for gov.au domains
• the National gov.au Eligibility and Allocation Policy
• the National Domain Name Guidelines for choosing, managing and retiring domain name

Additionally, NSW Government agencies must conform with C2018-01 Registration and management of domain names ending in nsw.gov.au.

Domains for NSW Government entities

Before applying for a domain name, consider how this new site fits into your digital strategy and online presence. Could it be part of an existing domain, either as a subdomain or subdirectory, or delivered through the redevelopment of an existing domain?

Contact us

For questions about nsw.gov.au domains, email domainadmin@customerservice.nsw.gov.au

The Netregistry self-service portal has been decommissioned

Netregistry portal account holders, registrants and tech contacts have received information about the changes to processes that will take effect from February 2018. If you require further information, please email domainadmin@customerservice.nsw.gov.au.

Outstanding Netregistry invoices

Registrants are still required to pay outstanding invoices issued by Netregistry.

Email domainadmin@customerservice.nsw.gov.au to request a copy of an outstanding invoice.

Electronic funds transfer is the only payment option now available. You will not be able to pay by credit card online or over the phone. The Netregistry call centre does not have access to process payments for nsw.gov.au domains.