Parenting young children

This is a guide for people in NSW who are parenting or caring for young children who have not yet started primary school. It provides information on health checks and development, early childhood education and care, returning to work after taking time off, and where to get financial and emotional support.


Keeping track of your child’s health and development

As your child grows and develops, it’s important to:

  • attend regular health checks
  • keep up to date with vaccinations, and
  • be aware of development milestones for their age

This can help you and your child’s doctor identify and address any problems early on.


Getting regular health checks

In NSW, the free personal health record book you get when your child is born is known as the blue book. It’s also available online in English and 18 other languages.

This is your child’s main health record from when they are born until they start school. You should take the blue book with you to any health checks or medical appointments.

Health checks

It’s important for your child to attend regular health checks with your doctor or a child and family health nurse.

After your child turns 1, their health and development is usually checked at:

  • 18 months
  • 2 years
  • 3 years, and
  • 4 years

If you're getting an income support payment

Your child will need to have a healthy start for school health check if:

  • they are turning 4, and 
  • you or your partner get the Family Tax Benefit Part A as well as an income support payment

If this applies to your situation, you'll have to:

  • take your child for their usual health check between the ages of 3 and 4, and
  • let Centrelink know that the health check has been completed before your child turns 5

If you don't, your Family Tax Benefit Part A payment may be reduced.

Eye tests

The Statewide Eyesight Preschooler Screening program offers free vision tests to all children aged 4.

Testing is usually done through preschools and child care centres. 

You can also book a test through your local StEPS coordinator.

Child and family health centres

Child and family health centres offer parents and carers in NSW free access to:

  • health, development and wellbeing checks for their child, and
  • support, education and information on all topics related to parenting

Building Strong Foundations for Aboriginal children, families and communities

The Building Strong Foundations service is provided by teams of Aboriginal health workers and child and family health nurses to:

  • provide culturally safe child and family health services, and
  • support the health, growth and development of Aboriginal children from birth to school entry age

Supporting your child's development

Development refers to how your child:

  • grows physically
  • develops emotionally
  • learns to think
  • learns to communicate, and
  • learns to socialise

Every child develops at their own rate. Not every child will reach a development milestone at the same age.

However, it’s important to be aware of key milestones and keep track of your own child’s development. There are websites and apps that can help, including:

  • Learn the Signs Act Early  checklist of what most children can do by age group and the early signs to be aware of that may indicate your child’s development is not on track. These tools are available in the blue book and should be completed before each health check
  • Bright Tomorrows  helps with the development of key life skills during everyday activities
  • Deadly Tots  information and resources for Aboriginal families to help their child learn and grow
  • Raising Children Network – information and resources to support the development of toddlers (aged 1 to 3) and preschoolers (aged 3 to 5)

Staying up to date with vaccinations

After your child's first year, the NSW Immunisation Schedule recommends a range of vaccinations to protect your child from serious preventable diseases at:

  • 12 months
  • 18 months, and
  • 4 years

If you’re unsure if your child is up to date with their vaccinations, you can request an immunisation history statement from the Australian Immunisation Register (AIR). Your child will be on the AIR if they’re enrolled in Medicare.

You can get vaccinations at:

  • your local doctor
  • Aboriginal Medical Services
  • some local councils and community health centres
  • some pharmacies

If your child is behind on their vaccinations

If your child is not up to date on their vaccinations, talk to your doctor about developing a catch-up schedule so they can be protected as soon as possible.

While your child is behind on their vaccinations, the following income support payments may be affected:

  • full rate of Family Tax Benefit Part A
  • Child Care Subsidy, and
  • Additional Child Care Subsidy

Children can only be enrolled in an early childhood education and care service if they:

  • are up to date with their vaccinations
  • have a medical reason not to be up to date, or
  • are on a catch-up schedule

Creating healthy habits

Children will find it easier to stick to a healthy lifestyle if they get into good habits as early as possible. This includes:

  • finding the right balance between eating healthy foods and other types of foods
  • being active each day, and
  • limiting screen time

It’s normal for children to not want to eat certain foods, or to refuse to try new foods.

This is often referred to as being a fussy eater.

There are things you can do to encourage your child to try new foods and develop healthy eating habits, including:

  • starting a mealtime routine
  • involving your child in meal planning and preparation
  • setting an example by eating a range of healthy foods yourself

Dental health

Dental health is important for your child's general health and wellbeing. Early childhood is the best time to learn habits to last a lifetime and help them become healthy adults.  

You can help keep your child’s mouth, teeth and gums healthy by:

  • brushing teeth morning and night
  • limiting sweetened snacks and drinks to special occasions, and
  • going to regular dental check-ups

All children under 18 living in NSW can get free public dental services.

Some Aboriginal Community Controlled Health Centres offer dental care. Contact your local health centre to find out more.

Your child may also be eligible for the Child Dental Benefits Schedule dental program. See Section 3: Getting financial support for more details.


If you’re caring for a child in out of home care

The Out of Home Care Health Pathway program is for children who enter out of home care where:

  • there's an interim order granting ministerial parental responsibility, and
  • they're expected to stay in care longer than 90 days

Children who enter the program will get a primary health assessment within 30 days of entering care. This can be done by a:

  • doctor
  • child and family health nurse, or
  • Aboriginal Medical Services

This assessment will be used to create a health management plan that:

  • identifies the child's current health
  • recommends any actions to be taken, and
  • outlines a suitable review process

Carers will be contacted by a health staff member from their local area to organise a primary health assessment after the child enters their care.


Finding early childhood education and care

Early childhood education and care is any service that cares for children before primary school. This includes day care, child care and preschool.

Choosing an early childhood education and care service is an important decision. It can help your child:

  • with language development and vocabulary
  • develop fine motor and sensory skills
  • learn social skills and make friends
  • create a lifelong passion for learning, and
  • prepare them for primary school

Understanding your options

    Understanding the range of early childhood education and care options can help you choose the right service for your family.

    Common types of services include:

    • child care centre or long day care – all day or part day care
    • family day care – provided in a carer's home
    • community preschool – planned education program before starting primary school
    • government preschool – available in public schools the year before starting kindergarten
    • occasional care – casual or regular care for short periods of time
    • in home care – in your home by an approved carer when standard child care is not suitable


    Playgroups are regular social gatherings where:

    • children can build social skills and learn through play, and
    • parents and carers can meet and share their experience

    Finding and selecting a service

    The type of early childhood education and care service you choose will depend on:

    • location
    • when you need it
    • availability
    • your budget
    • your child’s individual needs, and
    • the quality of the service

    Quality of care

    The National Quality Standard assesses all early childhood education and child care services against 7 quality areas:

    1. Educational program and practice – opportunities to play and learn
    2. Children’s health and safety – protects children from harm, injury and illness    
    3. Physical environment – a safe and suitable physical environment
    4. Staffing arrangements – enough qualified and experienced staff
    5. Relationships with children – welcomes and supports children
    6. Collaborative partnerships with families and communities – respects beliefs of families and fosters local community involvement
    7. Governance and leadership – well managed environment

    Visiting your top choices

    Visiting an early childhood education and care service will help you decide if it's right for your child. You’ll be able to see:

    • how staff interact with the children
    • how the children interact with each other
    • the types of activities, and
    • the playing, eating and sleeping spaces

    Most services let you drop in at any time but consider making an appointment in advance. That way you know a staff member will be available to show you around and answer your questions.

    You can download a visit checklist at

    Fees and costs

    The cost of early childhood education and care will depend on:

    • the type of care
    • how many days a week your child attends
    • how many children you have in care, and
    • if you can get financial support

    You’ll need to check with each service if they:

    • charge a fee when your child is away
    • charge a full day fee if your child only attends for a part day
    • charge fees on public holidays, and
    • supply things like meals and nappies

    You may be able to get financial help with the cost of early childhood education and care. You can learn more about the Child Care Subsidy and the Additional Child Care Subsidy in Section 3: Getting financial support.


    Enrolling in a service

    Depending on the service, you may need to:

    • put your child's name on a wait list
    • pay a wait list fee, and
    • pay a bond once your application has been accepted

    Your child will also need to meet immunisation requirements.

    Wait lists

    You'll have to put your child’s name on a wait list if there are no spots available. It can help to enrol all your children at the same service, as most will give priority to siblings.

    You can put your child on the wait list at more than one service at once. Consider doing this if your child needs be enrolled by a particular age or time.

    Most early childhood education and care services charge a wait list fee. The exact amount will vary between services.

    If you have to pay a wait list fee, make sure you know the terms and conditions, including if the fee is refundable if:

    • you don’t get a place, or
    • you find a place somewhere else

    The enrolment process

    How you apply for and enrol your child in an early childhood education and care service will depend on:

    • the type of care you choose, and
    • the individual service

    Generally, you’ll usually have to:

    • complete an enrolment form
    • provide documents such as birth certificate, immunisation records and proof of address
    • attend an enrolment meeting, and
    • attend orientation

    Once you’ve enrolled your child, you’ll have to confirm the enrolment through your Centrelink account if you’re claiming the Child Care Subsidy or Additional Child Care Subsidy.

    Contact the early childhood education and care service directly to find out more about their specific enrolment process.

    You can find out how to enrol your child in a NSW Government preschool at the NSW Department of Education.

    Vaccination requirements

    Children can only be enrolled in early childhood education and care if they:

    • are up to date with their vaccinations
    • have a medical reason not to be up to date, or
    • are on a catch-up schedule

    If you’re unsure if your child is up to date with their vaccinations, you can request an immunisation history statement from the Australian Immunisation Register (AIR). Your child will be on the AIR if they’re enrolled in Medicare.


    Transitioning to primary school

    If your child is leaving the early childhood education and care service:

    • check how much notice you need to give
    • put it in writing
    • pay any exit fees
    • check that any bond you've paid will be returned, and
    • complete any paperwork

    If your child is starting primary school the following year, you’ll also have to:

    • select and enrol your child in primary school, and
    • take your child to any orientation activities at their new primary school

    The NSW Department of Education has information and resources to make the transition to primary school easier, including:

    • school readiness checklist, and
    • stories and activities about going to school

    Getting financial support

    Having and raising children can mean extra costs and changes to your income and lifestyle.

    You may want to:

    • create a budget
    • get help managing your money, and
    • get financial help to lower the cost of living

    Managing your money

    Budgeting is a practical way to see where you spend your money, and can help to:

    • get a clearer picture of your overall financial position
    • prepare you for unexpected or large expenses, and
    • spot areas where you can cut back spending and save money

    Getting financial advice

    You can get professional financial help for your individual situation at:


    Income support payments

    There are several income support payments available to help with the cost of raising a child, depending on your situation.

    Parenting payment

    The Parenting Payment is a fortnightly income support payment for the main carer of a child. To be eligible, you’ll need to:

    • meet principal carer rules
    • be under the income and asset test limits, and
    • meet residence rules

    The payment amount will depend on you and your partner’s income and assets.

    Family Tax Benefit

    Family Tax Benefit is a payment to help with the cost of raising children. It’s split into 2 payments:

    • Family Tax Benefit Part A – can be claimed for each eligible child you care for. They’ll need to meet immunisation requirements and may need to have a health check before they start school
    • Family Tax Benefit Part B – is paid per family for single parent families, non-parent carers and some families that have only one main income

    Early childhood education and care costs

    You may be able to get financial help from the government with the cost of approved early childhood education and care.

    Child Care Subsidy

      The Child Care Subsidy is paid directly to your early childhood education and care service to reduce the fees you pay.

      The amount depends on:

      • how much work or recognised activity you and your partner do each fortnight
      • your combined family income, and
      • the fees you pay

      Absence days and the Child Care Subsidy

      You can still get paid the Child Care Subsidy if you’re charged for a day when your child does not attend. These are called absence days.

      You can claim up to 42 absence days in a financial year. They can be for any reason and you do not need documentation. In some situations, you may be able to claim more than 42 days.

      Your enrolment will be cancelled and you’ll stop getting the Child Care Subsidy if:

      • your child does not attend for 14 weeks in a row, or
      • your service reports that your child is no longer attending

      Additional Child Care Subsidy

      The Additional Child Care Subsidy is an extra payment that helps some families with the cost of approved early childhood education and care.

      To get this payment, you must be eligible for and claiming the Child Care Subsidy.

      You will also need to meet extra criteria, depending on the type of Additional Child Care Subsidy you apply for:

      • grandparent
      • transition to work
      • temporary financial hardship, or
      • child wellbeing

      Health care costs

      If you or your family need to see a doctor or have tests regularly, you can end up paying a lot in medical expenses. There are several options for lowering those costs.

      Medicare Safety Nets

      Medicare Safety Nets is a threshold amount for out of pocket medical expenses.

      Once the threshold is reached, you automatically get higher Medicare benefits back for the cost of certain services.

      You can register as a family for Medicare Safety Nets to combine your costs. This means you’re more likely to reach the threshold sooner.

      Health care cards and concession cards

      You may be able to get a health care card or concession card to help lower the cost of health services and medicine.

      Your eligibility will depend on your personal situation and if you get an income support payment.

      Types of health care and concession cards include:

      Other medical expenses

      There are other medical expenses that you may be able to get help with, including:

      • Child Dental Benefits Schedule – covers all or part of the cost of basic dental services for children 2 and over if you or your child get certain income support payments
      • Cleft Lip and Cleft Palate Scheme – Medicare benefits for certain dental treatments for children with cleft lip and cleft palate conditions
      • EnableNSW – equipment and services for those eligible who live with chronic health conditions or disability

      Living expenses

      There are allowances, discounts and rebates for those eligible that help lower the cost of living, including:

      • Telephone Allowance a payment made every 3 months to help with phone and internet costs if you’re getting the Parenting Payment or other types of income support payments and meet certain criteria
      • Energy Supplement an extra payment to help with the cost of energy bills if you get the Parenting Payment or Carer Payment. You’ll get this payment automatically if you’re eligible, so you don’t have to apply
      • COVID-19 related payments and support – if you’re experiencing financial difficulty as a result of COVID-19

      You can also use the Savings Finder at Service NSW to check if you’re eligible for other types of rebates from the NSW Government.


      Housing assistance

      You can get Rent Assistance if you pay rent and get certain income support payments, including:

      • Parenting Payment
      • more than the base rate of the Family Tax Benefit Part A, or
      • Carer Payment

      You don’t need to submit a claim. You’ll automatically be assessed when you claim an eligible payment.

      There are also several options for those on a low income who are looking to rent. This includes:

      • social housing
      • affordable housing, and
      • low cost and culturally appropriate housing for Aboriginal and Torres Strait Islander people

      There can be long waiting lists, so it's important to apply as early as possible.


      If you're going back to work

      If you’ve taken time off to care for your baby, going back to work can be an adjustment for the whole family.

      Returning to work can involve:

      • deciding if you need a flexible work arrangement
      • organising care for your child
      • understanding your rights and responsibilities in the workplace
      • deciding to upskill or change jobs, and
      • knowing where to get support

      Planning your return to work

      Finding the right balance between your work commitments and new family responsibilities may take some time.

      Planning your return to work in advance with both your manager and your family can help make it easier. You’ll want to think about:


      Understanding your rights and responsibilities

      It’s against the law for your workplace to treat you less favourably because of your family responsibilities.

      If you’ve been on unpaid parental leave, you have a right to return to the job you had before going on leave, even if someone is working in that job as a replacement.

      If there were changes made to your job because of your pregnancy before you went on leave, you have the right to return to the job you had before the change. This includes if:

      • your hours were reduced while you were pregnant, or
      • your job or work duties changed where your normal job was not safe for you to do while pregnant

      If you’re on a fixed term contract, your work doesn’t have to extend the fixed term because you’ve taken leave. If your fixed term ends while you’re on parental leave, you may not be able to return to that job.

      If your job has changed or no longer exists, your work needs to offer you a job that’s similar in pay and status. If this isn’t possible, you may be entitled to a redundancy. Learn more about your rights if you lose your job.

      Flexible work arrangements

      You have the right to request a flexible work arrangement when returning from parental leave. This can include:

      • working part time
      • working from home
      • job sharing, or
      • changing start and finish times

      A request for flexible work arrangements needs to be made in writing.

      Your workplace will approve or refuse your request in writing within 21 days. A request for flexible work arrangements can only be refused on reasonable business grounds. Any reasons for refusing a request must be included in the response.

      If you disagree with the decision, you can get help with the dispute at the Fair Work Commission if your workplace has agreed to it. This agreement is usually found in an employment contract, enterprise agreement or other written agreement.

      It’s against the law for your workplace to take any adverse action against you for requesting a flexible work arrangement or for contacting the Fair Work Commission.

        If you're getting Parental Leave Pay

        You have the option of taking Flexible Paid Parental Leave if your baby was born on or after 1 July 2020. If this applies, you can choose to:

        • take the full 18 weeks of Parental Leave Pay in one block, or
        • split the leave into an initial 12 week block and then take 30 Flexible Paid Parental Leave days (equal to 6 weeks) if you’ve arranged to return to work part time

        You'll need to notify Services Australia if you’re getting Parental Leave Pay and go back to work before the end of your paid parental leave period.

        You’re considered to have returned to work if you do either paid work or more than 10 keeping in touch days.

        A keeping in touch day is a day or part day that you go into work while on parental leave to stay connected to your workplace or help you transition back to work. This includes attending:

        • planning days
        • training sessions, or
        • conferences

        If you return to work early, you can transfer the unused part of your Parental Leave Pay to another person.

        Personal leave

        You can take time off work if:

        • you're sick or injured
        • you're caring for your child or other family member who is sick or injured, or
        • you have a family emergency

        This is often called sick leave or carer’s leave.

        Full and part time workers can take paid personal leave. The amount of paid leave is based on the number of hours ordinarily worked in a year.

        All workers can take 2 days of unpaid personal leave on each occasion.


        Upskilling, retraining and changing jobs

        After returning to work after having time off, it’s common to want to learn new skills to help you in your current job. 

        Or you may not return to your job after having time off if:

        • your job changed while you were on leave and it no longer exists
        • your current job no longer suits your new family situation, or
        • you want to change jobs or careers

        There are courses and training programs available if you want to upskill or retrain. Some are free or offer discounts on course fees.


        Getting support at work

        You may need additional support when returning to work after taking leave to have or raise a child.

        Most workplaces offer resources to help. This can include:

        • talking to your manager or human resources department
        • accessing online resources on your company’s intranet, and
        • checking if your workplace offers an employee assistance program with a professional and confidential counselling service

        If you have a workplace dispute

        If you have an issue at work that you cannot resolve directly with your employer, you can find information and support at:

        • your union, if you’re a union member
        • the Fair Work Ombudsman – for information on your workplace rights and responsibilities, or to get help resolving a workplace issue
        • the Fair Work Commission – for help resolving workplace disputes through mediation, conciliation or arbitration
        • LawAccess NSW on 1300 888 529 – for a free government telephone service that provides legal information on topics including job-related issues

        If you have a child with disability or additional needs

        As well as the usual parenting challenges, parents and carers who have a child with disability or additional needs will also want to consider:

        • how to get a diagnosis for their child
        • if they can get support through the National Disability Insurance Scheme (NDIS)
        • what type of early childhood education and care service will best suit their child's needs, and
        • the financial and other types of support available

        Getting a diagnosis

        A disability diagnosis can take time. Get help as early as possible if you have concerns about your child’s development.

        An early diagnosis can lead to better outcomes for your child. It also means you can start to get the support and services your child needs.

        It’s important to:

        • take your child for their regular health checks, so that delays in their development or learning can be detected early
        • keep track of your child’s development and help them learn key life skills – see ‘Supporting your child’s development’ under Section 1 for development tools and resources
        • talk to your local doctor or child and family health nurse if you have any concerns about your child, and
        • get a second medical opinion if necessary

        Getting NDIS support

        Your child is eligible for the NDIS early childhood early intervention approach if they have a:

        • significant and permanent disability
        • developmental delay

        You can contact the NDIS directly, or you might be referred by your:

        • doctor
        • child and family health nurse
        • paediatrician
        • preschool or child care centre

        You’ll meet with an NDIS early childhood partner who can:

        • help you identify what support your child needs
        • refer you to services and support in your area
        • help you find short term early interventions, such as speech therapy

        If your child needs longer term support, you can request NDIS access.


        Your early childhood education and care options

        You may be able to get In Home Care if you have a child with disability. You also have the option of enrolling your child in any early childhood education and care service.

        In Home Care

        The In Home Care program offers flexible care provided in your home by a government approved carer.

        You may be eligible if your child has a chronic illness or disability and standard early childhood education and care services are not available or suitable.

        The cost of In Home Care will depend on:

        • who's providing the service
        • how often you need it, and
        • if you can claim child care benefits

        You may still be able to get In Home Care if your child already gets support through the National Disability Insurance Scheme (NDIS). The NSW In Home Care Support Agency will assess if your child is eligible and match you with a service provider.

        You can call them on 1800 442 273 or email at to get assessed.

        Early childhood education and care services

        Children with disability can enrol at any early childhood education and child care service.

        When choosing a service, think about whether you want a generalised care or specialised education program.

        It’s important to be clear about your child’s needs and abilities with the service as early as possible. When making your choice, think about:

        • your child’s individual needs and interests
        • if any of the staff are specially trained
        • if staff seem comfortable looking after your child, and
        • if other children with disability or additional needs attend the service

        Support in the classroom

        Children with disability or additional needs may require extra support:

        • in the years leading up to primary school
        • when entering primary school

        Contact your local student support services and specialist programs team on 13 15 36 to talk about:

        • your preschool options
        • early intervention specialised support and services
        • NDIS and your child’s education
        • your primary school options
        • community resources
        • related services
        Before your child starts primary school

          All children in NSW can enrol in their local public primary school.

          Your child doesn’t need a formal diagnosis of disability to get support in mainstream classes. This can include personalised planning and adjustments.

          If your child has a diagnosed disability, they may be able to get targeted support. If they meet eligibility requirements, this can include:


          Getting financial and other types of support

          Depending on your situation, there are different payments available if you care for a child with disability or a medical condition, including:

          • Carer Adjustment Payment – a lump sum payment if you care for a child with a severe illness, medical condition or major disability 
          • Carer Payment – an ongoing payment for the main carer of a child with severe disability or illness
          • Carer Allowance – an ongoing payment if you give additional daily care to a child with disability or a serious illness
          • Child Disability Assistance Payment – an automatic yearly payment if you get the Carer Allowance for a period that includes 1 July
          • Essential Medical Equipment Payment – a yearly payment to help with energy costs to run medical equipment or medically required heating or cooling

          You may also be eligible for other types of financial support. See Section 3: Getting financial support for more details.

          Other types of support

          If you're raising a child with disability, you can find information and support at:  


          Getting parenting, emotional and legal support

          There are many resources and support services available to help parents and carers cope with the practical and emotional challenges of parenting a young child.


          Parenting support

          There are many government and non-government organisations that can offer parenting information, advice and support.  

          Health and development


          • Parent Line NSW on 1300 1300 52 for confidential advice and support about parenting and family issues from a qualified counsellor
          • Raising Children Network for information and resources on nutrition, development, behaviour and parenting children of all ages
          • Resourcing Parents for information on parenting, children’s development and popular parenting courses and programs
          • Deadly Tots for information, resources, parenting courses and community events for Aboriginal families
          • Kidsafe for information on how to make your home safer for children

          For migrant and refugee families

          • Community Hubs connects migrant and refugee families to their wider communities, as well as to organisations that provide health, education, and settlement support
          • Settlement Services International offers support to migrant and refugee families, including help for children at school, with finding employment for parents and community support services
          • NSW Multicultural Health Communication Service provides multilingual health information to people from multicultural backgrounds

          For single parents and parents who are separating

          For non parent carers


          Mental health and emotional support

          It’s common to feel a range of different emotions when dealing with the challenges of having and raising a child, including:

          It’s important to get support if those feelings don’t go away on their own.

          You can find emotional health and wellbeing resources for new parents and carers at Beyond Blue. You can also call their helpline on 1300 22 46 36 for 24-hour support.

          You can get more information and support at:

          • PANDA helpline on 1300 726 306 for confidential support and counselling
          • COPE for help with emotional and mental health problems for new parents
          • Mensline Australia on 1300 78 99 78 for 24-hour professional counselling and support for family and relationship issues
          • Mind the Bump for a free mindfulness meditation app to help expectant and new parents support their mental and emotional wellbeing
          • Transcultural Mental Health Centre provides translated mental health resources in over 40 languages

          Relationship support

          Having and raising a young child can put pressure on your relationship with your partner and family. You can find information, resources and services at:


          Parenting programs and courses

          A short course or program can help parents build parenting skills, strengthen family relationships and increase confidence.

          Depending on your situation, programs include:

          There are also programs you may be able to access with an eligibility assessment or referral from a GP or child and family health nurse, including:

          • Sustaining NSW Families – a 2-year health home visiting program starting in pregnancy that works with eligible families to strengthen parenting skills and increase child health and wellbeing
          • Tresillian Residential Stay – inpatient residential stay for families with parenting challenges, including sleep and settling, diet and nutrition, toddler behaviour and your own emotional health and wellbeing. During COVID-19, you can also self refer by calling the Tresillian Parent’s Help Line on 1300 272 736
          • Karitane – inpatient residential stay for families with children aged 0 to 4 years experiencing parenting challenges, including sleep and settling, toddler behaviour, anxiety and postnatal depression. During COVID-19, you can also self refer online or attend a virtual appointment
          • Family Connect and Support – helps connect you and your family to the right services and support at the right time for up to 16 weeks
          • Australian Red Cross Young Parents Program (NSW)  residential program for young parents aged 13 to 25 to help them and their children build independence and resilience

          Support for those experiencing family or domestic violence

          You can find information, counselling, referrals and support services if you're experiencing family or domestic violence.

          There's also information on where you can get help with finding somewhere safe to stay.

          Counselling, referrals and support services

          Help finding somewhere to stay


          Legal support

          You can find legal information, advocacy services and referrals at:

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