Access Department of Customer Service information

To promote open, accountable, fair and effective government in NSW, members of the public have a right to access government information. 

Request information from the Department of Customer Service and access readily available information.  


Request information from the Department of Customer Service and access readily available information.

This is a guide to the information held by the Department of Customer Service agency and how to access it. The Government Information (Public Access) Act 2009 (GIPA Act) gives you the right to access government information such as this. 

Available information

The disclosure log lists requests for access to information held by the Department of Customer Service.

Proactive release is the release of information by an agency, in an appropriate manner and free of charge (or at lowest reasonable cost).

All contracts the Department of Customer Service enters into with the private sector valued over $150,000 are required to be recorded in the register of government contracts.

Summary of program evaluations for the Department of Customer Service in accordance with endorsed 12 month schedules.

The Budget Data Visualisation tool is an interactive visualisation, enabling users to drill-down into capital expenditure, business expenses and revenue. 

You have the right to know the information that we collect about you, the purpose for which the information is collected, how the information is used and to whom, if anyone, the information is disclosed.

The Department of Customer Service (DCS) has a number of policies, procedures and guidance material that may impact on members of the public.

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