Access to information

To promote open, accountable, fair and effective government in NSW, members of the public have a right to access government information. 

The Budget Data Visualisation tool is an interactive visualisation, enabling users to drill-down into capital expenditure, business expenses and revenue. This makes it easy for you to see where funds are distributed and are being spent. The budget data is also available for download in a variety of formats.

Certain information known as "open access information" is required by law to be available on our website, free of charge. This information includes our policy documents, disclosure log and register of government contract.

Summary of program evaluations for the Department of Customer Service in accordance with endorsed 12 month schedules.

The Government Information (Public Access) Act 2009 (NSW) establishes a comprehensive system for public access to government information. This replaces the Freedom of Information Act 1989 (NSW).

The disclosure log lists requests for access to information held by the Department of Customer Service.

Proactive release is the release of information by an agency, in an appropriate manner and free of charge (or at lowest reasonable cost).

All contracts the Department of Customer Service enters into with the private sector valued over $150,000 are required to be recorded in the register of government contracts.

You have the right to know the information that we collect about you, the purpose for which the information is collected, how the information is used and to whom, if anyone, the information is disclosed.

To access NSW government information you'll need to submit a request to the relevant department.

The Department of Customer Service (DCS) has a number of policies, procedures and guidance material that may impact on members of the public. 

This is a guide to the information held by the Department of Customer Service agency and how to access it. The Government Information (Public Access) Act 2009 (GIPA Act) gives you the right to access government information such as this. 

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