The Department of Customer Service is pleased to launch its Multicultural Plan 2023-25.
ID Support NSW to help customers if their government proof of identity credentials are stolen or fraudulently obtained.
We are focused on delivering first-class customer service, digital transformation and regulatory reform. Come join us and help influence the future of our great state.
A range of tradespeople and registered professionals can now work in other states with a single licence.
Who we are
Find out about how we work, our people and our organisational structure.
Our projects and initiatives
The Savings Finder program helps NSW residents find and access more than 40 rebates and savings offered across NSW Government agencies.
Our department is one of eight super-clusters. Many agencies and business units in our diverse and dynamic department report to Minister Dominello.
Access to information
To promote open, accountable, fair and effective government in NSW, members of the public have a right to access government information.
Visiting a Service NSW Service Centre?
COVID-19 is impacting some of our service centres. If you need to visit a Service NSW Service Centre, please check opening hours first.
We welcome your feedback, questions, comments and complaints.
There are many ways you can contact us