Help with unexpected issues
It's important to get help quickly if something happens unexpectedly to your finances. See the range of support services that are available to you.
Support for disasters or emergencies
Information, advice and resources if you have been impacted by a disaster or other emergency.
Resilience NSW —helping communities rebuild and recover after natural disasters including floods, droughts and bushfires.
Disaster Assistance —find out about natural disaster assistance for communities and individuals directly affected by flood, fire, storm damage or any other declared natural disaster.
Disaster Recovery Payment —you may be eligible for a disaster recovery payment.
Support services for money concerns
If you're worried about debts, it's never too early to seek advice. Find out more about your financial rights, information on making financial complaints, or financial disputes.
National Debt Helpline—it’s important to seek help quickly if you feel your debt is getting out of control. The National Debt Helpline provides a free, independent and confidential service. Call 1800 007 007.
National Debt Helpline: Solutions —advice and support from the National Debt Helpline that can help make your debts more manageable.
Financial support for Aboriginal and Torres Strait Islander peoples —Mob Strong Debt Help can provide financial advice and support. Call 1800 808 488.
Moneysmart tips —Financial advice and support for Aboriginal and Torres Strait Islander peoples.
Community Legal Centres NSW Recommendation Service — personalised support to connect you with community legal centres.
Moneysmart financial abuse —advice on how to protect yourself and your money.
Making a complaint about a retailer or business —if you have a problem with a retailer or business, see if NSW Fair Trading can help.
Australian Financial Complaints Authority— provides free and fair dispute resolutions for individual consumers and small businesses. Dispute services include:
- finance or loans
- banking deposits and payments
Call 1800 931 678.
Explore the Women’s Financial Toolkit
Explore a range of resources to help plan everyday spending, savings tips and advice, and ways to improve your present and future financial wellbeing.