About our service
Our pharmacy teams include pharmacists, technicians, aides, and administrative staff who work together to support your medicine needs.
We provide care for both inpatients (people staying in hospital) and outpatients (people visiting for treatment).
We also help train future pharmacists and contribute to research through partnerships with the University of Technology Sydney (UTS) and the University of Sydney (USYD).
Our hospital pharmacy services
We provide a wide range of pharmacy services to support safe and effective use of medicines. Our services are available across the following hospitals in:
Auburn Hospital
Our clinical pharmacists work closely with healthcare teams to ensure medicines are used safely and effectively. Our services include:
- clinician education
- medication review
- medication supply
- therapeutic drug monitoring.
We offer expert advice and support to promote safe and appropriate medication use. We also work closely with patients to review and manage medicines and provide medication counselling and guidance to support safe transitions from hospital to home.
Opening Hours
Monday to Friday 8:30am to 5pm. Call the Auburn pharmacy team on (02) 8759 3300.
Blacktown Hospital
Learn how our pharmacists in Blacktown Hospital work as part of the healthcare team to:
- make sure medicines are used safely and effectively
- provide information and advice to support safe care.
About our service
The outpatient pharmacy supplies medicines prescribed by hospital specialists for patients attending outpatient clinics, renal dialysis, and the Day Medical Unit.
Our pharmacists ensure safe, timely, and appropriate access to hospital-prescribed medicines that may not be available in community pharmacies.
Services include:
- Medicines under the Section 100 Highly Specialised Drugs Program (Public).
- Hospital-initiated specialised medicines.
- Compassionate supply via approved access schemes.
- Individual Patient Use medicines approved by the Western Sydney LHD Drug and Therapeutics Committee.
- Medication review and counselling for patients, carers, and families in line with Medication Safety Standard 4.
What to bring
- valid hospital prescription
- Medicare card
- Concession, Health Care, Pension or DVA card (if applicable).
Important information
- A valid prescription is required for all medication supply.
- Government co-payment rates apply and count toward your PBS Safety Net.
- Payment is by EFTPOS.
- If your medicine is available from a community pharmacy, please proceed with your prescription to your local chemist.
Our pharmacists are committed to providing professional, compassionate, and patient-centred care — ensuring you understand your medicines and have safe access to your prescribed treatment.
Opening hours
- 9am to 4:30pm, Monday to Friday
- Closed on weekends and public holidays
Contact us
To speak with our outpatient pharmacy staff call (02) 8670 8142 and select Option 2
About our service
- Supply of Schedule S2, S3, S4, S4D, and S8 medicines for inpatients.
- Total Parenteral Nutrition (TPN) preparation and IV preparation.
- Special Access Scheme (SAS) and Individual Patient Use medicines in accordance with Drug Therapeutic Committee approval.
- Discharge medication supply to ensure continuity of care post-discharge.
- Coordination with clinical pharmacists and other clinicians to ensure accurate, timely, and compliant medication supply.
All dispensing activities are undertaken in line with NSQHS Medication Safety Standard 4 and NSW Health policy directives.
Our focus is on medication safety, timely supply, and effective communication with clinical teams to support patient care and operational efficiency.
Opening hours
Blacktown Hospital
- 8:30am to 5pm, Monday to Friday
- Weekends: Open for half-day service
- Public holidays: Limited service, hours may vary
Mount Druitt Hospital
- 8:30am to 5pm, Monday to Friday
- Closed on weekends and public holidays
Contact us
To speak with our inpatient pharmacy staff call:
- Blacktown inpatient pharmacy on (02) 8670 8142 and select Option 1
About our service
The cancer services pharmacy supports patients receiving cancer and blood disorder treatments at Blacktown Hospital.
Our pharmacists prepare, verify, and dispense chemotherapy and immunotherapy medicines, review treatment plans, and provide education to patients and families.
We work closely with oncology, haematology, and palliative care teams and support clinical trials.
Services include:
- Medicines under the Section 100 Highly Specialised Drugs Program (Public)
- Hospital-initiated specialised medicines
- Compassionate supply via approved access schemes
- Individual Patient Use medicines approved by Western Sydney Local Health District (LHD) Drug and Therapeutics Committee
- Medication review and counselling for patients, carers, and families in line with Medication Safety Standard 4.
What to bring
- a valid prescription and an updated list of your medications
- Medicare card
- Health Care, Pension, or Veteran Affairs card (if applicable).
Important information
- A valid prescription is required for all medication supply.
- Government co-payment rates apply and count toward your PBS Safety Net.
- Payment is by EFTPOS.
- If your medicine is available from a community pharmacy, please proceed with your prescription to your local chemist.
- For enquiries, call 02 8670 8142 and select Option 2 to speak with our outpatient pharmacy staff.
Oncology clinical trials
Our oncology clinical trials pharmacy manages investigational medicines for patients enrolled in cancer research studies.
We oversee storage, preparation, dispensing, and accountability of study drugs to ensure compliance with research and safety standards. The team supports trials from early Phase I to Phase IV.
Opening hours
- 9am to 4:30pm, Monday to Friday
- Closed on weekends and public holidays.
Contact us
Call (02) 8670 5332
Our Department of Pharmacy provides comprehensive clinical and non-clinical pharmacy services to both inpatients and outpatients across Blacktown and Mount Druitt Hospitals.
Our integrated service includes onsite pharmacy departments at both hospitals, managed as a single coordinated network.
A satellite pharmacy also operates within cancer services at Blacktown Hospital to support oncology and haematology patients.
Specialised services include:
- antimicrobial stewardship
- cancer and haematology
- cardiology
- emergency medicine
- gastroenterology
- general medicine
- geriatric medicine
- intensive care
- maternity and newborn care
- orthopaedic
- paediatric
- respiratory
- surgical
- stroke and rehabilitation
- women’s health.
This service manages the secure handling, storage, and dispensing of investigational and compassionate access medicines across Blacktown and Mount Druitt hospitals.
The team ensures compliance with ethical, legal, and sponsor requirements for all research protocols.
Our quality and safety pharmacy teams lead medication safety initiatives, audits, and quality improvement projects aligned with NSQHS Medication Safety Standards.
We monitor incidents, support accreditation standards, and drive continuous improvement in medication management in collaboration with governance committees.
Pharmacists are embedded within Blacktown Hospital mental health wards including:
- Psychiatric Emergency Care Centre (PECC)
- Melaleuca and Budyari Gumada
- Ward B22 to support safe and effective psychotropic prescribing, clozapine monitoring, and patient education.
We collaborate with the multidisciplinary team to promote recovery-oriented care. Learn more about mental health services in Western Sydney.
Our pharmacists support ambulatory care by running specialised clinics including:
- Clozapine clinic – for ongoing supply, monitoring, and education of patients on clozapine therapy.
- Heart failure clinic – providing medication optimisation, adherence support, and counselling for heart failure patients.
Our pharmacy technicians, aides and stores personnel play a vital role in medicine supply and logistics.
They manage:
- the Automated Dispensing Cabinet (ADC) and Imprest stock control.
- distribution of medicines across wards and clinics.
Their work ensures timely, efficient, and safe access to medications throughout the hospital.
Our procurement team safeguards medicine supply, expertly navigating shortages to ensure timely, reliable, and cost-effective access to essential medications.
We actively participate in research, teaching, and student development.
The department provides structured clinical placements and internship programs, giving students and early-career pharmacists exposure to hospital practice and multidisciplinary collaboration.
Learn more about research in Western Sydney.
Mount Druitt Hospital
Learn how our pharmacists in Mount Druitt Hospital work as part of the healthcare team to:
- make sure medicines are used safely and effectively
- provide information and advice to support safe care.
About our service
The outpatient pharmacy supplies medicines prescribed by hospital specialists for patients attending outpatient clinics and renal dialysis.
Our pharmacists ensure safe, timely, and appropriate access to hospital-prescribed medicines that may not be available in community pharmacies.
Services include:
- Medicines under the Section 100 Highly Specialised Drugs Program (Public).
- Hospital-initiated specialised medicines.
- Compassionate supply via approved access schemes.
- Individual Patient Use medicines approved by the Western Sydney LHD Drug and Therapeutics Committee.
- Medication review and counselling for patients, carers, and families in line with Medication Safety Standard 4.
What to bring
- valid hospital prescription
- Medicare card
- Concession, Health Care, Pension or DVA card (if applicable).
Important information
- A valid prescription is required for all medication supply.
- Government co-payment rates apply and count toward your PBS Safety Net.
- Payment is by EFTPOS.
- If your medicine is available from a community pharmacy, please proceed with your prescription to your local chemist.
Our pharmacists are committed to providing professional, compassionate, and patient-centred care — ensuring you understand your medicines and have safe access to your prescribed treatment.
Opening hours
- 9am to 4:30pm, Monday to Friday
- Closed on weekends and public holidays
Contact us
To speak with our outpatient pharmacy staff call:
- Mount Druitt outpatient pharmacy on (02) 8670 1581
About our service
- Supply of Schedule S2, S3, S4, S4D, and S8 medicines for inpatients.
- Total Parenteral Nutrition (TPN) preparation and IV preparation.
- Special Access Scheme (SAS) and Individual Patient Use medicines in accordance with Drug Therapeutic Committee approval.
- Discharge medication supply to ensure continuity of care post-discharge.
- Coordination with clinical pharmacists and other clinicians to ensure accurate, timely, and compliant medication supply.
All dispensing activities are undertaken in line with NSQHS Medication Safety Standard 4 and NSW Health policy directives.
Our focus is on medication safety, timely supply, and effective communication with clinical teams to support patient care and operational efficiency.
Opening hours
- 8:30am to 5pm, Monday to Friday
- Closed on weekends and public holidays
Contact us
To speak with our inpatient pharmacy staff call:
- Mount Druitt inpatient pharmacy on (02) 8670 1581
The Mount Druitt Hospitals Department of Pharmacy provides comprehensive clinical and non-clinical pharmacy services to both inpatients and outpatients.
Specialised services include:
- antimicrobial stewardship
- emergency medicine
- general medicine
- geriatric medicine
- orthopaedic
- paediatric
- surgical
- rehabilitation.
Our Quality and Safety Pharmacy teams lead medication safety initiatives, audits, and quality improvement projects aligned with NSQHS Medication Safety Standards.
We monitor incidents, support accreditation standards, and drive continuous improvement in medication management in collaboration with governance committees.
Our pharmacy technicians, aides and stores personnel play a vital role in medicine supply and logistics.
They manage:
- distribution of medicines across wards and clinics
- Imprest stock control.
Their work ensures timely, efficient, and safe access to medications throughout the hospital.
Our procurement team safeguards medicine supply, expertly navigating shortages to ensure timely, reliable, and cost-effective access to essential medications.
We actively participate in research, teaching, and student development.
The department provides structured clinical placements and internship programs, giving students and early-career pharmacists exposure to hospital practice and multidisciplinary collaboration.
Learn more about research in Western Sydney.
Westmead Hospital
In this section, you can learn more about our pharmacy services. For more information, call the Westmead Department of Pharmacy on (02) 8890 6013.
The Cancer Care Pharmacy supports patients receiving cancer treatment at Westmead Hospital.
Our senior pharmacists and trained technicians prepare and dispense cancer medicines, review treatment plans, and provide personalised education and support.
Our services
- checking and verifying cancer treatment protocols
- conducting medicine reviews and reconciliation
- providing patient education
- monitoring treatment outcomes.
The CCP team works closely with:
- medical oncology
- clinical haematology
- blood and cellular therapies
- immune efector cell therapies
- palliative care.
We also support clinical trials and manage investigational medicines from Phase I to IV studies.
Senior pharmacists oversee cancer treatment protocols and manage electronic prescribing systems.
Opening hours
- Weekdays: 7:30am to 5:20pm
- Weekends and public holidays: 8:20am to 1pm
Learn more about our cancer care services.
Our drug health service can be accessed by calling the Central Intake Line on (02) 8860 2565 or by calling any of the following facilities:
- Blacktown Methadone Clinic on (02) 8670 0200
- Cumberland Centre for Addiction Medicine on (02) 8860 2565
- Fleet Street Opioid Treatment Unit in North Parramatta on (02) 9840 3888
- Mount Druitt Centre for Addiction Medicine on (02) 8887 5800
Learn more about our alcohol and other drugs services.
Clinical pharmacists make sure patients receive the right medicines safely and effectively.
They work with doctors, nurses, and other health professionals to improve care and provide expert advice.
Clinical pharmacists also speak directly with patients to:
- review and manage medicines
- provide education and guidance
- support safe transitions from hospital to home.
Specialised clinical pharmacy services
- antimicrobial stewardship
- cancer and palliative care
- cardiology and cardiothoracic care
- emergency medicine
- geriatric and Older Persons’ Mental Health (OPMH)
- haematology and bone marrow transplants
- intensive care
- intestinal failure services
- neonatal intensive care
- renal medicine and transplants.
For more information, contact the clinical pharmacy team on (02) 9881 8000.
The inpatient pharmacy supplies medicines for patients staying in hospital and supports hospital clinics.
We also prepare medicines for patients being discharged.
Our team works closely with clinical pharmacists to make sure all medicines are safe, effective, and affordable. We help manage medicine shortages, so patients continue to receive the treatments they need.
Opening hours
- Weekdays: 8:20am to 5:30pm
- Weekends and public holidays: 8:20am to 1pm
Westmead Hospital provides sterile and non-sterile compounding to meet individual patient needs.
Our trained staff ensure all medicines are prepared safely and meet high-quality standards for both inpatients and outpatients.
When compounding is used
We compound (custom-make) medicines when:
- commercial products are unavailable
- a patient needs a different form of a medicine (for example, due to allergies or swallowing difficulties)
- medicines are needed for approved clinical trials.
Aseptic compounding
Sterile medicines such as intravenous (IV) drugs are prepared in clean environments that meet strict national safety standards to prevent contamination.
PC2 Production Suite
Advanced treatments, including gene and immune therapies, are prepared in a secure laboratory that meets national cleanroom and safety requirements.
The Medicines Information Centre is staffed by expert pharmacists who provide evidence-based advice about medicines.
We support patients and healthcare teams with safe and accurate information.
How we can help
- Provide expert advice on medicine use and safety.
- Promote safe use of medicines through education.
- Review new medicines for suitability across all age groups.
- Support research and clinical trials.
- Assist with publications to improve medicine safety.
Our team uses trusted, up-to-date information sources, including some not available elsewhere in Australia.
Opening hours
Weekdays: 8am to 4:30pm
The outpatient pharmacy provides medicines for patients attending hospital clinics, including treatments not usually available in community pharmacies.
Medicines available
- Special Access Scheme (SAS) medicines
- life-saving and high-cost medicines
- highly specialised (Section 100) medicines.
What to bring
- a valid prescription
- Medicare card
- Health Care, Pension, or Veteran Affairs card (if applicable).
How to order
- Phone: (02) 8890 6542
- SMS: 0437 113 362
- Email: WSLHD-prescription-OutpatientPharmacy@health.nsw.gov.au
Medicine costs follow government co-payment rates and count toward the Safety Net threshold.
Our pharmacists provide medicine counselling, ensure timely access, and help link hospital and community pharmacy records.
Opening hours
Weekdays: 9am to 5pm
This pharmacy provides specialist medicines and counselling for patients attending:
- Western Sydney Sexual Health Centre (WSSHC): Treatment for sexually transmissible infections, including HIV and PrEP (pre-exposure prophylaxis).
- Parramatta Chest Clinic (PCC): Management of tuberculosis and preventive treatments.
Opening hours
- Monday to Wednesday: 9am to 12pm and 1pm to 5pm
- Thursday: 4pm to 8:30pm
- Friday: 9am to 12pm and 1pm to 5pm
Pharmacy technicians and aides play a vital role in keeping Westmead Hospital’s pharmacy running smoothly.
Their responsibilities
- preparing and dispensing medicines
- compounding sterile, non-sterile, and cytotoxic medicines
- managing medicine inventory
- restocking wards using manual and automated systems
- supporting clinical pharmacy operations
- delivering medicines and fluids to patient care areas.
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