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Project Remediate

Owners corporations can now register their interest in a program to remove high-risk combustible cladding on Class 2 residential apartment buildings in NSW.

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About Project Remediate

Project Remediate is a three-year program to help remove combustible cladding on an estimated 225 buildings known to the Cladding Taskforce

Eligible building owners will be helped through:

  • interest free loans over a 10-year period with repayments to commence upon completion of the work
  • assurance and project management services to provide technical and practical support to owners corporations and strata managing agents

Project Remediate is a voluntary program.

Why join?

Joining Project Remediate is a unique opportunity to work with industry experts in remediation solutions who will support owners and residents throughout the process. 

It will lead to a: 

  • remediation solution that is done to your requirements at a high standard and a fair price
  • building that can be fairly insured without cladding-related exclusions or premium increases.
This video explains what Project Remediate is about, what’s involved and how affected strata communities can register. 


The Hon. Kevin Anderson MP, Minister for Better Regulation and Innovation, speaks about Project Remediate.


Register your interest

Note: Registrations close soon. 

Global façade consultant registrations close at 5pm, Monday 2 August.

Building investigator or design team registrations close at 5pm, Monday 9 August.

Interest-free loan scheme

Strata managers and owners corporations can apply for an interest-free loan to replace combustible cladding.

Global façade consultant

Businesses can register their interest as a global façade consultant.

Building investigator or design team

Businesses can register their interest in a number of roles including building investigator or design team.

What are the benefits of Project Remediate?

  • a 10-year, interest-free loan to fund the cost of the remediation work, with repayments commencing after the work is completed.

  • certainty on the cost of remediation work through lump-sum pricing 
  • up-front investment in investigation and detailed design to reduce unexpected costs and delays
  • program-wide sourcing of designs, expertise and services for value and efficiency.

  • project management, design, building, assurance and certification work delivered by qualified, reputable industry experts
  • a thorough investigation and assessment of your building to identify any issues before the work starts

  • a solution to suite your building’s requirements, designed by an expert design team
  • safe cladding products and systems endorsed by the Cladding Product Safety Panel
  • a building that qualifies for full insurance without cladding-related exclusions or premium increases

Assurance and project management services

Cladding replacement is more complex than the usual maintenance decisions faced by owners corporations. 

A managing contractor will be appointed by mid-2021 and paid for by the NSW Government to coordinate all activities necessary to deliver a safe and durable solution for each building. 

The managing contractor will guide owners corporations through the process of remediation from start to finish. Owners will be kept informed of work or decisions affecting the building and consulted on matters of design, scheduling, safety and building access. 

The managing contractor will establish five pre-qualified panels of service providers for the program, covering building assessment and investigation, design, remediation and consultants that will verify that work complies with standards and program requirements. 

Other measures which will also support the remediation services under this program include: 

  • advice from the Cladding Product Safety Panel (CPSP) to inform the selection of products and system design choices to deliver a safe and insurable result
  • a principal façade practitioner to provide program-wide design guidelines, incorporating the CPSP’s advice and maintain a repository of suitable remediation designs
  • verification by a qualified professional to confirm that the work and documentation is compliant with standards under the program
  • regulatory powers held by the Office of the Building Commissioner to obtain building documentation, investigate building work and defects and issue orders for rectification. 


Apartment owners guide

The apartment owners guide (PDF, 809.73 KB) helps strata communities understand the Project Remediate program, how to join it and what's involved. 

Strata resolution / motion examples 

Owners corporations who join Project Remediate need to agree to several things over the course of the program. This document provides some examples of motions for your Owners Corporation meetings (DOCX, 54.92 KB) 

2-hour course on Project Remediate

This 2-hour course is for strata managers of affected buildings and committee members for schemes that are self-managed. 

It will help you explain Project Remediate to owners committees so they can make an informed decision about joining. 

What you’ll learn:

  • what’s involved and benefits of joining
  • how the program works and eligibility
  • how to participate

The course is free until 30 September 2021.

Event: Briefings for industry, strata and council

The Office of Project Remediate is hosting briefings for the building and construction industry and strata communities and council representatives.

It’s your chance to hear from the Minister for Better Regulation and Innovation, The Hon. Kevin Anderson MP, the NSW Building Commissioner, and the Project Remediate team. 

It will also feature presentations from the Project Remediate Managing Contractor, fire safety and cladding subject matter experts.

Briefing for the building and construction industry

Wednesday 01 September 2021

Time: 10.00am – 1.00pm 

Briefing for strata communities and local council representatives

Wednesday 01 September 2021

Time: 2.00pm – 5.00pm 

More information 

Event details and how to register will be available soon.

Key dates for Project Remediate


Description Status Date
Expression of Interest (EOI) process for program assurance managing contractor Closed 17 March 2021
EOI process for financial providers Closed 30 March 2021
Register your interest for the program Open 30 March to 30 September 2021
Tender process for managing contractor and financial providers Open April – June 2021
Managing contractor appointed Pending Mid 2021


Questions and answers

The term ‘cladding’ refers to lightweight panels that have been applied to a building’s external walls or to any other external area of the building. 

Some types of cladding, made from aluminium composite panels (also called ACPs) and other metal composite materials, have been recognised as posing increased fire safety risk if they are selected or installed incorrectly. 

The Cladding Taskforce considers buildings high-risk if they have combustible cladding of a type, amount and configuration that increases the risk of fire spread and the risk to occupants and/or firefighters in the event of a fire. 

Owners will have been contacted by the consent authority (local council or Department of Planning, Industry and Environment) or the NSW Cladding Taskforce if their building has been identified by government. 

If you believe that your building has this type of cladding and it has not been identified by authorities or been assessed by a qualified professional, you should: 

  • contact the local council or consent authority for your building, if you have not already done so, to discuss the status of your building
  • refer to any fire safety assessment reports that may have been obtained for your building
  • consider having an authorised representative of the owners corporation register your interest in Project Remediate.

If you are a tenant, contact your building owner as they will have been informed by either Department of Planning, Industry and Environment or Local Council about whether the building has potentially combustible cladding. The building owner will also know the status of the building assessment if this has been completed.

A managing contractor appointed and paid for by Government will coordinate all the necessary design, remediation and certification work

The remediation solution is endorsed by a Principal Designer appointed under the program to guide the selection of suitable cladding systems in line with advice from the Cladding Product Safety Panel

Pre-qualified contractors and service providers from panels established under the program offer expertise and value for money 

Value and efficiency is achieved through program-wide sourcing of designs and expertise and specific services such as waste disposal/recycling

Thorough investigation and assessment of the building prior to commencement of works, to identify issues upfront and enable high confidence in the price of remediation work owners corporation

Delivers remediation of buildings that insurers should be satisfied can be insured without cladding-related exclusions or premium increases

An interest-free loan for the cost of remediation works.

Where the owners corporations have already arranged the commencement of remediation work, and they are interested in joining Project Remediate, they can register their interest. The Office of Project Remediate will contact all registrants to request the relevant documentation related to the status of investigations, design and remediation work. These records will be reviewed individually to determine if the remediation work meets the program’s standards. The Office of Project Remediate will inform the owners corporation of the conditions that would apply for their building to join the program.

What if we have already completed remediation work?
Owners corporations that have already completed remediation work and are interested in Project Remediate may register their interest. The Office of Project Remediate will contact all registrants to request the relevant documentation related to completed works. These cases will be reviewed individually to determine if the work completed meets the program’s standards. 

The Office of Project Remediate will inform the owners corporation of the conditions that the building work would need to meet to be considered for a loan or other financing arrangement.

Project Remediate is not mandatory. It is one way of getting the cladding remediated. If a building is identified as eligible, it is up to the owners corporation to decide how to fund and deliver the required cladding remediation. If not joining the program, the owners corporation can choose to arrange their own remediation work in consultation with the consent authority (usually local council).


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