Project Remediate

Owners corporations can now register their interest in a program to remove high-risk combustible cladding on Class 2 residential apartment buildings in NSW.

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About Project Remediate

Project Remediate is a three-year program to help remove combustible cladding on an estimated 225 buildings known to the Cladding Taskforce

Eligible building owners will be helped through:

  • interest-free loans over a 10-year period with repayments to commence upon completion of the work
  • assurance and program management services to provide technical and practical support to owners corporations and strata managing agents

Project Remediate is a voluntary program.

Why join?

Joining Project Remediate is a unique opportunity to work with industry experts in remediation solutions who will support owners and residents throughout the process. 

It will lead to a: 

  • remediation solution that is done to your requirements at a high standard and a fair price
  • building that can be fairly insured without cladding-related exclusions or premium increases.

Project Remediate

This video explains what Project Remediate is about, what’s involved and how affected strata communities can register. 

Project Remediate – A message from the Minister for Better Regulation and Innovation

The Hon. Kevin Anderson MP, Minister for Better Regulation and Innovation, speaks about Project Remediate.

Register your interest

Project Remediate has several registration and application processes underway. 

Strata managers or owners corporations must register their interest in Project Remediate by 31 January 2022

Cladding suppliers, building investigators or design teams registrations are open. 

Strata managers and owners corporations can apply for an interest-free loan to replace combustible cladding.
Complete this application to propose cladding materials and systems for use in Project Remediate.
Businesses can register their interest in a number of roles including building investigator or design team.

What are the benefits of Project Remediate?

Interest free loan
  • a 10-year, interest-free loan to fund the cost of the remediation work, with repayments commencing after the work is completed.
Value and certainty
  • certainty on the cost of remediation work through lump-sum pricing 
  • up-front investment in investigation and detailed design to reduce unexpected costs and delays
  • program-wide sourcing of designs, expertise and services for value and efficiency.
Program management and quality assurance services
  • program management, design, building, assurance and certification work delivered by qualified, reputable industry experts
  • a thorough investigation and assessment of your building to identify any issues before the work starts
A safe, compliant and insurable solution
  • a solution to suite your building’s requirements, designed by an expert design team
  • safe cladding products and systems endorsed by the Cladding Product Safety Panel
  • a building that qualifies for full insurance without cladding-related exclusions or premium increases


Your building must be: 

  • a residential apartment building (Class 2) in NSW. This includes multi-use buildings, for example part commercial/part residential
  • confirmed by the NSW Cladding Taskforce to have a high-risk combustible cladding façade that requires remediation.

Program management and quality assurance from industry experts

The support provided through Project Remediate will help you navigate the remediation process and receive a high-quality, safe and insurable solution delivered by industry experts.

Hansen Yuncken has been appointed by the NSW Government as managing contractor to coordinate all activities necessary to deliver a safe and durable solution for each building.

They will guide owners corporations through the process from start to finish, keeping them informed of work or decisions affecting the building and matters relating to design, scheduling, safety and building access.

They will procure the services of qualified and reputable industry experts to deliver the work to the highest standards of safety and quality.

ACOR Consulting has been appointed as Global Façade Consultant (GFC) to provide essential advice to guide the design of façade remediation solutions for the program.

They will develop and maintain a pattern-book of program-wide design guidelines used for each building, and work with owners corporations to develop remediation designs and a plan following an expert investigation and assessment of their building.

The GFC will work in close consultation with the Cladding Product Safety Panel (CPSP) to inform the selection of remediation products and systems to deliver a safe and insurable result.

Other measures that support the remediation services under this program include:

  • verification by a qualified professional to confirm that the work and documentation is compliant with standards under the program
  • regulatory powers held by the Office of the Building Commissioner to obtain building documentation, investigate building work and defects and issue orders for rectification.

Financial support

Financial support for owners corporations

Owners corporations with combustible cladding are eligible for a payment of between $10,000 and $15,000 to help with strata management costs of participating in Project Remediate.

Financial support for councils

Councils can access a payment for the administration needed for buildings that join Project Remediate. 

Online courses

For strata communities

This free, 2-hour online course is for strata managers and owners corporations of self-managed schemes. 

It explains what's involved in Project Remediate so you can help your owners corporation make an informed decision about joining. 

You’ll learn:

  • how the program works and the benefits 
  • eligibility and how to participate

For the building and construction industry

Safety standards on occupied sites

This 2-hour online course is for anyone that works in cladding remediation. 
It explains the best practice standards and enhanced safety requirements that apply to replacing flammable cladding on Project Remediate worksites.

You’ll learn about: 

  • working on occupied sites and safely at heights
  • the Possession of Site Passport 
  • the site risk assessment framework and incident reporting
  • fire risks and how to mitigate them

Before you can start working on a Project Remediate worksite you need to successfully complete this course. 

Cost: $140

Enrol in the safety standards on occupied sites course


Apartment owners guide

The apartment owners guide (PDF, 1.23 MB) helps strata communities understand the Project Remediate program, how to join it and what's involved. 

Flammable cladding support for strata communities

The flammable cladding support for strata communities guide (PDF, 764.96 KB) helps owners corporations understand Project Remediate. 

Strata resolution / motion examples 

Owners corporations who join Project Remediate need to agree to several things over the course of the program. This document provides some examples of motions for your Owners Corporation meetings (DOCX, 54.92 KB) 


We hosted two briefings on 1 September 2021 - one for the building and construction industry and one for strata communities and councils.

The briefings featured everyone involved in Project Remediate, including:

  • the Minister for Better Regulation and Innovation, The Hon. Kevin Anderson MP
  • the NSW Building Commissioner, David Chandler OAM
  • the Project Remediate team
  • the Project Remediate Managing Contractor Hansen Yuncken
  • SafeWork NSW
  • Fire and Rescue NSW
  • Strata Community Association, and
  • workplace safety and cladding subject matter experts.

Materials from the briefings include:

  • a video recording and transcript,
  • the agenda,
  • PowerPoint presentations and
  • common questions from each briefing.

Key dates for Project Remediate

Description Status Date
Expression of Interest (EOI) process for program assurance managing contractor Closed 17 March 2021
EOI process for financial providers Closed 30 March 2021
Register your interest for the program Open until 31 January 2022
Managing contractor appointed Closed August 2021
Global Façade Contractor appointed Closed October 2021
Financial providers appointed Pending Late 2021
Remediation scoping and design Open from late 2021
Remediation work Pending from early 2022


Questions and answers

What is combustible cladding and why does it need to be removed?

The term ‘cladding’ refers to lightweight panels that have been applied to a building’s external walls or to any other external area of the building. 

Some types of cladding, made from aluminium composite panels (also called ACPs) and other metal composite materials, have been recognised as posing increased fire safety risk if they are selected or installed incorrectly. 

What is high risk cladding?

The Cladding Taskforce considers buildings high-risk if they have combustible cladding of a type, amount and configuration that increases the risk of fire spread and the risk to occupants and/or firefighters in the event of a fire. 

How do I find out if my building is high risk?

Owners will have been contacted by the consent authority (local council or Department of Planning, Industry and Environment) or the NSW Cladding Taskforce if their building has been identified by government. 

If you believe that your building has this type of cladding and it has not been identified by authorities or been assessed by a qualified professional, you should: 

  • contact the local council or consent authority for your building, if you have not already done so, to discuss the status of your building
  • refer to any fire safety assessment reports that may have been obtained for your building
  • consider having an authorised representative of the owners corporation register your interest in Project Remediate.

If you are a tenant, contact your building owner as they will have been informed by either Department of Planning, Industry and Environment or Local Council about whether the building has potentially combustible cladding. The building owner will also know the status of the building assessment if this has been completed.

What if construction is underway? Can I still register my interest?

Where the owners corporations have already arranged the commencement of remediation work, and they are interested in joining Project Remediate, they can register their interest. The Office of Project Remediate will contact all registrants to request the relevant documentation related to the status of investigations, design and remediation work. These records will be reviewed individually to determine if the remediation work meets the program’s standards. The Office of Project Remediate will inform the owners corporation of the conditions that would apply for their building to join the program.

What if we have already completed remediation work?
Owners corporations that have already completed remediation work and are interested in Project Remediate may register their interest. The Office of Project Remediate will contact all registrants to request the relevant documentation related to completed works. These cases will be reviewed individually to determine if the work completed meets the program’s standards. 

The Office of Project Remediate will inform the owners corporation of the conditions that the building work would need to meet to be considered for a loan or other financing arrangement.

What happens if I don’t opt in for Project Remediate?

Project Remediate is not mandatory. It is one way of getting the cladding remediated. If a building is identified as eligible, it is up to the owners corporation to decide how to fund and deliver the required cladding remediation. If not joining the program, the owners corporation can choose to arrange their own remediation work in consultation with the consent authority (usually local council).


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